Kodi crashing when playing a video file

TomTom · February 2, 2022 at 7:46 AM

### Describe the bug

When playing a video file, libreelec crashes (black screen and then no sound)

### To Reproduce

Play a movie and see what happens

### Informations

- LE Version: 10.0.1

- Hardware Platform: RPi4B

### Log file

http://ix.io/3OgC

### Additional context

The video is played from an external hard drive. I don't have any specific config, I just flashed libreelec on an sd card, started the rbpi and tried to open a video file

GDPR-7 · February 3, 2022 at 2:54 PM

- no log file reader/RPI expert here -

first I would try to play a/the video from internal (if doable)

Niceguy · February 3, 2022 at 11:46 PM

Sorry the Link to your Log-File gets blocked by my AV-Software, saying it's infected with Malware.

1. What kind of Video did you try to play (for example: Movie downloaded from the Internet or Movie filmed by yourself ?)

2. What Format MKV, MP4, AVI ? h264 or h265 ?

3. Did the Video plays on another Machine (for exampel otherRaspberry / PC) / with another Playback-Software ?

4. Did the Video plays with another Version of LibreElec ?

5. Did you disable the Hardware Acceleration settings (Settings -> Player -> Videos) ?

TomTom · February 4, 2022 at 1:21 PM

I am trying to play an mkv file downloaded from the web, I played it with another computer with mpv and vlc (works fine) and also on kodi on another computer with no issue, the video didn't play neither with libreelec v10.0.0 nor v10.0.1, and I can't find the option to disable hardware acceleration (also with advanced settings level)

Niceguy · February 4, 2022 at 3:35 PM

Quote from TomTom

I can't find the option to disable hardware acceleration (also with advanced settings level)

In LibreElec 9.2.8 it's under

Settings -> Player -> Videos -> Processing

and I didn' think they changed that in 10.0.1

You can also look here

Settings/Player/Videos - Official Kodi Wiki

Scroll down to Point 3.3

than click on "Expand" at "Linux specific settings"

Maybe not all the Options will be shown at the Raspberry

MatteN · February 4, 2022 at 4:09 PM

.mkv is just a container, the video can be of multiple origin, get the media info while playing it, it could be VC1 or something not supported.

TomTom · February 4, 2022 at 4:33 PM

Here is the output of mediainfo :

Code

Format                                   : Matroska
Format version                           : Version 4
File size                                : 6.32 GiB
Duration                                 : 2 h 20 min
Overall bit rate                         : 6 465 kb/s
Writing application                      : Lavf58.43.100
Writing library                          : Lavf58.43.100
ErrorDetectionType                       : Per level 1

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5@Main
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 2 h 20 min
Width                                    : 3 840 pixels
Height                                   : 1 600 pixels
Display aspect ratio                     : 2.40:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Writing library                          : x265 3.3+31-d5695e28999e:[Linux][GCC 7.5.0][64 bit] 10bit
Encoding settings                        : cpuid=1111039 / frame-threads=3 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x1600 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=4 / selective-sao=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=6000 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=2 / cplxblur=20.0 / qblur=0.5 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=2 / transfer=2 / colormatrix=2 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.01 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0
Default                                  : Yes
Forced                                   : No
Color range                              : Limited

Display More

But I higly doubt the problem comes from the files because with every file I tried (from different sources) it plays for a few seconds and then crashes.

Another thing I didn't mention is that I get the same problem with OSMC

frakkin64 · February 4, 2022 at 6:45 PM

TomTom I would suggest running the HDR test build, you can get it in the LE11 nightlies, or this LE10 build:

Post

RE: RPi4 testbuild with HDR support

FYI: the 10/12-bit video output patches have been merged into the master branch and will be included in the next nightly build (20211219) - please use those for testing when they are available as they include other fixes as well (eg for deinterlace).

If you prefer to stay on LE10 here's a first LE10 testbuild with 10/12bit video output and deinterlace patches (plus lots of other fixes, too):

https://www.horus.com/~hias/tmp/libr…422-480810e.tar

It would be great to get some feedback on the LE10…

HiassofT

December 18, 2021 at 9:25 PM

And report back, it looks like it is a HDR 4K file.

**popcornmix** · February 4, 2022 at 7:40 PM

TomTom you log doesn't include the kodi.log or crashlog.

Can you try uploading again, with debug logging enabled, after the crash (and without rebooting).

TomTom · February 6, 2022 at 11:41 AM

Quote from frakkin64

TomTom I would suggest running the HDR test build, you can get it in the LE11 nightlies, or this LE10 build:

Post

RE: RPi4 testbuild with HDR support

FYI: the 10/12-bit video output patches have been merged into the master branch and will be included in the next nightly build (20211219) - please use those for testing when they are available as they include other fixes as well (eg for deinterlace).

If you prefer to stay on LE10 here's a first LE10 testbuild with 10/12bit video output and deinterlace patches (plus lots of other fixes, too):

https://www.horus.com/~hias/tmp/libr…422-480810e.tar

It would be great to get some feedback on the LE10…

HiassofT

December 18, 2021 at 9:25 PM

And report back, it looks like it is a HDR 4K file.

Thanks I'm gonna try this !

Quote from popcornmix

TomTom you log doesn't include the kodi.log or crashlog.
Can you try uploading again, with debug logging enabled, after the crash (and without rebooting).

I tried including the crashlog as well but I was giving me the same link. And after libreelec crashes, I can't find another way to access the logs than rebooting

Kodi crashing when playing a video file

RE: RPi4 testbuild with HDR support

RE: RPi4 testbuild with HDR support

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