Could it come from the fact that the drive is in a "not optimal" filesystem format ?
Posts by TomTom
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Anyone else experimenting this issue ?
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Thanks for your answer.
QuoteNot much info in backtrace
I enabled debug logging and played a video file which caused the crash, what else could I do to get more infos in the log ?
QuoteThat may indicate if the crash is from some local settings or installed addons.
I did not install anything, I just flashed libreelec on the sd card, put it in the rbpi, plugged-in my hard drive and played the file.
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Hi I'm using libreelec 10.0.2 on a raspberry pi 4B, 8GB of RAM. (btw I'm not that new to kodi but I'm new to libreelec and rbpi)
The files play correctly on a laptop using kodi 19.4 but not on libreelec on the rbpi.
What happens is that I can open a video file, play it for a few seconds but then it crashes (black screen, no sound and the screen is does not receive any signal anymore, but the kore controller still displays the movie progressbar moving forward) this seems to occur only with 4K files and not with 1080p files. Here is the log after a crash : http://ix.io/3Sfi
Here is some info about the video file (mediainfo output) :
Code
Display MoreGeneral Unique ID : 275454876063248564740721123615421619618 (0xCF3AADEE0F8C44A445CC6E09EDE9DDA2) Complete name : The Matrix Resurrections (2021).mkv Format : Matroska Format version : Version 4 File size : 6.60 GiB Duration : 2 h 27 min Overall bit rate : 6 389 kb/s Writing application : Lavf58.67.100 Writing library : Lavf58.67.100 ErrorDetectionType : Per level 1 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5@Main Codec ID : V_MPEGH/ISO/HEVC Duration : 2 h 27 min Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 10 bits Writing library : x265 3.4+32-b24459657:[Linux][GCC 7.5.0][64 bit] 10bit Encoding settings : cpuid=1111039 / frame-threads=4 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x2160 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=4 / selective-sao=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=6000 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=2 / cplxblur=20.0 / qblur=0.5 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=1 / transfer=1 / colormatrix=1 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.03 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0 / no-vbv-live-multi-pass Default : Yes Forced : No Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 Audio ID : 2 Format : AAC LC Format/Info : Advanced Audio Codec Low Complexity Codec ID : A_AAC-2 Duration : 2 h 27 min Channel(s) : 6 channels Channel layout : C L R Ls Rs LFE Sampling rate : 48.0 kHz Frame rate : 46.875 FPS (1024 SPF) Compression mode : Lossy Writing library : Lavc58.122.100 libfdk_aac Default : Yes Forced : No Text #1 ID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 27 min Title : English [CC] Language : English Default : Yes Forced : No Text #2 ID : 4 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 27 min Title : Latin American Spanish [CC] Language : Spanish Default : No Forced : NoPlease tell me if you need any further information, I hope that some of you can help me figuring out why this problem occurs !
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TomTom I would suggest running the HDR test build, you can get it in the LE11 nightlies, or this LE10 build:
And report back, it looks like it is a HDR 4K file.
Thanks I'm gonna try this !
TomTom you log doesn't include the kodi.log or crashlog.
Can you try uploading again, with debug logging enabled, after the crash (and without rebooting).
I tried including the crashlog as well but I was giving me the same link. And after libreelec crashes, I can't find another way to access the logs than rebooting
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Here is the output of mediainfo :
Code
Display MoreFormat : Matroska Format version : Version 4 File size : 6.32 GiB Duration : 2 h 20 min Overall bit rate : 6 465 kb/s Writing application : Lavf58.43.100 Writing library : Lavf58.43.100 ErrorDetectionType : Per level 1 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5@Main Codec ID : V_MPEGH/ISO/HEVC Duration : 2 h 20 min Width : 3 840 pixels Height : 1 600 pixels Display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 10 bits Writing library : x265 3.3+31-d5695e28999e:[Linux][GCC 7.5.0][64 bit] 10bit Encoding settings : cpuid=1111039 / frame-threads=3 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x1600 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=4 / selective-sao=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=6000 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=2 / cplxblur=20.0 / qblur=0.5 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=2 / transfer=2 / colormatrix=2 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.01 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0 Default : Yes Forced : No Color range : LimitedBut I higly doubt the problem comes from the files because with every file I tried (from different sources) it plays for a few seconds and then crashes.
Another thing I didn't mention is that I get the same problem with OSMC
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I am trying to play an mkv file downloaded from the web, I played it with another computer with mpv and vlc (works fine) and also on kodi on another computer with no issue, the video didn't play neither with libreelec v10.0.0 nor v10.0.1, and I can't find the option to disable hardware acceleration (also with advanced settings level)
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### Describe the bug
When playing a video file, libreelec crashes (black screen and then no sound)
### To Reproduce
Play a movie and see what happens
### Informations
- LE Version: 10.0.1
- Hardware Platform: RPi4B
### Log file
### Additional context
The video is played from an external hard drive. I don't have any specific config, I just flashed libreelec on an sd card, started the rbpi and tried to open a video file
