Black screen when reading some video files (rbpi4B)

TomTom · March 14, 2022 at 9:19 PM

Hi I'm using libreelec 10.0.2 on a raspberry pi 4B, 8GB of RAM. (btw I'm not that new to kodi but I'm new to libreelec and rbpi)

The files play correctly on a laptop using kodi 19.4 but not on libreelec on the rbpi.

What happens is that I can open a video file, play it for a few seconds but then it crashes (black screen, no sound and the screen is does not receive any signal anymore, but the kore controller still displays the movie progressbar moving forward) this seems to occur only with 4K files and not with 1080p files. Here is the log after a crash : http://ix.io/3Sfi

Here is some info about the video file (mediainfo output) :

Code

General
Unique ID                                : 275454876063248564740721123615421619618 (0xCF3AADEE0F8C44A445CC6E09EDE9DDA2)
Complete name                            : The Matrix Resurrections (2021).mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 6.60 GiB
Duration                                 : 2 h 27 min
Overall bit rate                         : 6 389 kb/s
Writing application                      : Lavf58.67.100
Writing library                          : Lavf58.67.100
ErrorDetectionType                       : Per level 1

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5@Main
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 2 h 27 min
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Writing library                          : x265 3.4+32-b24459657:[Linux][GCC 7.5.0][64 bit] 10bit
Encoding settings                        : cpuid=1111039 / frame-threads=4 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x2160 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=4 / selective-sao=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=6000 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=2 / cplxblur=20.0 / qblur=0.5 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=1 / transfer=1 / colormatrix=1 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.03 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0 / no-vbv-live-multi-pass
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : A_AAC-2
Duration                                 : 2 h 27 min
Channel(s)                               : 6 channels
Channel layout                           : C L R Ls Rs LFE
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Writing library                          : Lavc58.122.100 libfdk_aac
Default                                  : Yes
Forced                                   : No

Text #1
ID                                       : 3
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 27 min
Title                                    : English [CC]
Language                                 : English
Default                                  : Yes
Forced                                   : No

Text #2
ID                                       : 4
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 27 min
Title                                    : Latin American Spanish [CC]
Language                                 : Spanish
Default                                  : No
Forced                                   : No

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Please tell me if you need any further information, I hope that some of you can help me figuring out why this problem occurs !

**popcornmix** · March 15, 2022 at 2:45 PM

Not much info in backtrace:

Code

Thread 1 (Thread 0xe8f63280 (LWP 1115)):
#0  0x005f1c20 in ?? ()
#1  0x005f8570 in CGUIListItem::GetProperty(std::string const&) const ()
#2  0xf2c01e60 in ?? ()
Backtrace stopped: previous frame identical to this frame (corrupt stack?)

other than it's gui related rather than video playback related.

You mention using kore controller - can you confirm the issue still occurs when playing video through other means (e.g. from keyboard control)

Can you rename /storage/.kodi and check if you can play 4K hevc files? Something like:

Code

systemctl stop kodi
mv /storage/.kodi /storage/.kodi_back
systemctl start kodi

That may indicate if the crash is from some local settings or installed addons.

TomTom · March 16, 2022 at 2:30 PM

Thanks for your answer.

Quote

Not much info in backtrace

I enabled debug logging and played a video file which caused the crash, what else could I do to get more infos in the log ?

Quote

That may indicate if the crash is from some local settings or installed addons.

I did not install anything, I just flashed libreelec on the sd card, put it in the rbpi, plugged-in my hard drive and played the file.

TomTom · May 10, 2022 at 7:20 PM

Anyone else experimenting this issue ?

TomTom · May 11, 2022 at 7:31 AM

Could it come from the fact that the drive is in a "not optimal" filesystem format ?