Intel NUC - Disappearing font

Big Mike · June 5, 2019 at 2:09 PM

Running version 9.0.2 on an Intel NUC (NUC5I5RYK) using the Aeon MQ 8 skin and everything looks great, performance is fantastic, but occasionally when playback is paused, after stopping viewing or when the system come back from the screen-saver (dim) all the text disappears on screen. A reboot fixes the issue. I’ve been reading the forum and a few people running NUCs seem to have this problem on version 9.x. I never had this problem with 8.x, and it would be a shame to have to revert to an older version.

Does anyone have any idea how to fix?

Thanks

**blueribb** · June 5, 2019 at 3:24 PM

I have 2 Intel NUCs (NUC DC53427HYE) running LE 9.0.2 and they do not have this problem. I run the Confluence Skin. Have you tried another skin ?

Big Mike · June 5, 2019 at 3:27 PM

Yes, I've tried the default skin, I get the same problem.

jbinkley60 · June 5, 2019 at 3:43 PM

Are you running multiple video (i.e. HDMI and display port) outputs off of the NUC ? I've had this same problem when running multiple outputs. I ended up getting an HDMI splitter to resolve.

Big Mike · June 5, 2019 at 3:48 PM

NO, just a single port connected via HDMI to a 1080p Sony TV.

I've tried different refresh rates, but it just seems random. Often when the screen comes back from the screen saver (dim) the screen will stay dim.

Never had an issue with 8.x but to use Aeon MQ 8 you need to use 9.x. I'll see if I can find any useful errors in the log.

jbinkley60 · June 6, 2019 at 8:08 AM

Is this what the screen looks like or similar ? Just wondering if it is the same thing I was seeing.

bossanova808 · June 7, 2019 at 7:11 AM

Probably this:

Confluence menus are blank after migration from kodi 17 · Issue #48 · xbmc/skin.confluence · GitHub

jbinkley60 · June 7, 2019 at 9:09 PM

I'll give that a shot and see what happens. My issue is related to when I run two interfaces out of my NUC and then switch away and come back. From what I know the autoexec.py file only runs when Kodi starts. In my case it disappears when running and a restart will fix it but that doesn't solve the fundemental issue. I will give it a shot and see what happens.

xav · May 1, 2020 at 6:52 AM

Same.problem with latest Leia. Also 2 HDMI outputs. Does anyone have a hint ?

Panic · June 3, 2020 at 7:00 AM

I've had this issue with all four of my NUCs (NUC6CAYH) since version 9.0.0. It's still happening on 9.2.2. However, I'm running the default (Estuary) skin.

In all cases I'm using just a single HDMI display, but I have 4K, 1080p, and 720p devices. It happens on all of them which requires a reboot each time.

**Klojum** · June 3, 2020 at 8:19 AM Official Post

Quote from Panic

I've had this issue with all four of my NUCs (NUC6CAYH) since version 9.0.0. It's still happening on 9.2.2.

Are those 9.2.2 all upgrades or new installs?

Provide us a full debug-enabled kodi.log file of one of them.

**Da Flex** · June 3, 2020 at 8:27 AM Official Post

Quote from Panic

I've had this issue with all four of my NUCs (NUC6CAYH) since version 9.0.0. It's still happening on 9.2.2. However, I'm running the default (Estuary) skin.

Did you switched to a custom skin, and then back to Estuary?