[SOLVED] Reboot and Shutdown Crash

1st Official Post
    • Official Post

    Unfortunately this is not a debuglog.

    If you are facing that problem more often but you can´t tell when it will happen (so hard to reproduce), I would recommend to enable logging via the advancedsettings.xml:

    Code
    <advancedsettings>
  <loglevel>1</loglevel>
</advancedsettings>

    That should enable debug logging but without that annoying overlay on the screen.

    • Official Post

    Well...I can't see much in that log. Is that the kodi.log after the reboot? If so, we also might need the kodi.old.log which might show the error then.

    Kodi logfiles are safed in that way:

    current session = /storage/.kodi/temp/kodi.log

    last session = /storage/.kodi/temp/kodi.old.log

    So if you Kodi reboots and you will grab the kodi.log, then that's from the currently running session. Please show us both logs.

    Thanks and sorry for the effort you have to do.

    • Official Post
    Quote from DaVu

    Is that the kodi.log after the reboot?

    No, because the triggered reboot has not been finished - it crashed. The kodi.log has been taken right after a reboot crash. At that point, there was no SSH connection anymore, so I had to read the log files directly from MicroSD card.

    Here is the kodi.old.log, taken at the same time like kodi.log (see above). If you compare both files, you will see additional errors at kodi.log (the crash log).

    PS: Wir können uns auch deutsch unterhalten, falls es noch Unklarheiten gibt.

    • Official Post

    No there aren't any differences.

    If Kodi crashes there should also be a crashlog. But I guess we have what we need from the kodi.old.log


    7:31:19.912 T:1939132432 INFO: AddOnLog: Joystick Support: Disabling joystick interface "linux"

    17:31:19.913 T:1939132432 DEBUG: SECTION:UnloadDll(/usr/lib/kodi/addons/peripheral.joystick/peripheral.joystick.so.1.4.6)

    17:31:19.914 T:1939132432 INFO: ADDON: Dll Destroyed - Joystick Support

    17:31:19.914 T:1939132432 NOTICE: unload skin

    17:31:19.914 T:1939132432 INFO: Unloading old skin ...

    17:31:19.926 T:1939132432 DEBUG: ------ Window Deinit (DialogButtonMenu.xml) ------

    17:31:19.927 T:1939132432 DEBUG: ------ Window Deinit (Home.xml) ------

    17:31:19.929 T:1939132432 DEBUG: FreeVisualisation() done

    17:31:19.950 T:1939132432 DEBUG: Previous line repeats 1 times.

    17:31:19.950 T:1939132432 DEBUG: ------ Window Deinit (DialogBusy.xml) ------

    17:31:19.994 T:1939132432 NOTICE: unload sections

    17:31:20.003 T:1939132432 DEBUG: LogindUPowerSyscall - delay lock sleep released

    17:31:20.007 T:1742676848 DEBUG: Thread Timer 1742676848 terminating

    17:31:20.011 T:1939132432 INFO: ADDON: cpluff: 'An unreleased information object was encountered at address 0x129ef10 with reference count 1 when destroying the associated plug-in context. Not releasing the object.'

    17:31:20.012 T:1939132432 INFO: ADDON: cpluff: 'An unreleased information object was encountered at address 0x1304a58 with reference count 1 when destroying the associated plug-in context. Not releasing the object.'

    17:31:20.012 T:1939132432 INFO: ADDON: cpluff: 'An unreleased information object was encountered at address 0x129c4f0 with reference count 1 when destroying the associated plug-in context. Not releasing the object.'

    17:31:20.012 T:1939132432 INFO: ADDON: cpluff: 'An unreleased information object was encountered at address 0x128f930 with reference count 1 when destroying the associated plug-in context. Not releasing the object.'

    17:31:20.012 T:1939132432 INFO: ADDON: cpluff: 'An unreleased information object was encountered at address 0x129c338 with reference count 1 when destroying the associated plug-in context. Not releasing the object.'

    17:31:20.026 T:1939132432 NOTICE: special://profile/ is mapped to: special://masterprofile/

    17:31:20.026 T:1939132432 DEBUG: object 0 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 1 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 2 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 3 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 4 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 5 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 6 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 7 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 8 --> 0 instances

    17:31:20.026 T:1939132432 DEBUG: object 9 --> 0 instances

    17:31:20.036 T:1939132432 NOTICE: application stopped...

    17:31:20.036 T:1818211184 DEBUG: Thread CRBPWorker 1818211184 terminating

    Let's wait for a dev to jump in

    If you want to put the effort in it, please share the crashlog (if there is any) as well.

    • Official Post

    Console response of "grep ERROR kodi.log":

    Console response of "grep ERROR kodi.old.log":

    Code
    13:11:53.591 T:1939132432   ERROR: DBus error: org.freedesktop.DBus.Error.ServiceUnknown - The name org.freedesktop.UPower was not provided by any .service files                                                 
17:31:01.648 T:1717498736   ERROR: GetDirectory - Error getting /storage/.kodi/temp/plugin.video.youtube/

    Additional errors at kodi.log (important to fix the bug) :

    Code
    17:32:07.926 T:1938632720   ERROR: Window Translator: Can't find window videolibrary
17:32:07.977 T:1938632720   ERROR: Control 1000 in window 13001 has been asked to focus, but it can't
17:32:27.628 T:1635820400   ERROR: GetDirectory - Error getting
17:32:27.628 T:1635820400   ERROR: GetDirectory - Error getting
17:32:27.628 T:1938632720   ERROR: Previous line repeats 1 times.
17:32:27.628 T:1635820400   ERROR: GetDirectory - Error getting
17:32:27.668 T:1938632720   ERROR: Previous line repeats 3 times.
17:33:19.650 T:1938632720   ERROR: Control 55 in window 10025 has been asked to focus, but it can't
17:33:35.218 T:1938632720   ERROR: CCurlFile::Stat - Failed: Unsupported protocol(1) for plugin://plugin.video.ardmediathek_de/?url=https%3A%2F%2Fwww.ardmediathek.de%2Ftv%2FDokumentation-und-Reportage%2FFr%C3%BCher-waren-die-Drachen-sch%C3%B6ner%2Frbb-Fernsehen%2FVideo%3FbcastId%3D3822114%26documentId%3D56619182&mode=libArdPlay&duration=2640&documentId=56619182
17:34:16.691 T:1938632720   ERROR: Control 55 in window 10025 has been asked to focus, but it can't