8.0.1-8.2.4 x86: Repeated problems with playback start, requires reboot.

Teppopups · April 22, 2017 at 1:26 PM

Dear support,

From time to time I experience a problem with the video playback start. When I start a video file it just freezes. I can stop the file and it returns to a menu, so the Kodi doesn't hang up, but further playback of any video files has the same issue, until reboot.

Please find attached Kodi debug log when this happen. This is log for next video file start after the issue appeared. I mean when this happen I activated a debug log in Kodi settings and started a new video file playback. Result is attached.

I see the following error messages in the log during the issue:
15:05:29.907 T:139986299091072 ERROR: CWinEventsX11::MessagePump - missed XRR Events
15:05:29.907 T:139986299091072 DEBUG: NotifyXRREvent - notify display reset event
15:05:29.926 T:139986299091072 ERROR: CXRandR::Query - unable to execute xrandr tool
15:05:29.926 T:139986299091072 ERROR: WinSystemX11::RefreshWindow - failed to query xrandr
15:05:36.341 T:139982541022976 ERROR: ActiveAE::MakeStream - could not create stream
15:05:36.341 T:139982541022976 ERROR: Process - failed to create audio renderer
15:05:36.341 T:139982541022976 DEBUG: CVideoPlayerAudio:: synctype set to 0: clock feedback
15:05:36.341 T:139982541022976 DEBUG: CVideoPlayerAudio - CDVDMsg::GENERAL_PAUSE: 1
15:05:56.747 T:139982179501824 DEBUG: Thread JobWorker 139982179501824 terminating (autodelete)

**Klojum** · April 22, 2017 at 4:45 PM Official Post

Please provide the FULL unabbreviated kodi.log file if were are to give support on specific hardware issues, and not just the part(s) that you think are interesting.

Teppopups · April 22, 2017 at 5:30 PM

Quote from Klojum

Please provide the FULL unabbreviated kodi.log file if were are to give support on specific hardware issues, and not just the part(s) that you think are interesting.

Thank you for quick answer. Here you are.

Best Regards,
Tepp

Teppopups · April 22, 2017 at 8:29 PM

Again:

Code

22:19:12.296 T:140415456683776   ERROR: CDVDAudio::AddPacketsRenderer - timeout adding data to renderer
22:19:13.096 T:140415456683776  NOTICE: CVideoPlayerAudio::Process - stream stalled
22:19:13.379 T:140419576375424   ERROR: CWinEventsX11::MessagePump - missed XRR Events
22:19:13.406 T:140419576375424   ERROR: CXRandR::Query - unable to execute xrandr tool
22:19:13.406 T:140419576375424   ERROR: WinSystemX11::RefreshWindow - failed to query xrandr

**chewitt** · April 23, 2017 at 1:22 PM Official Post

Debug log. Non debug logs show nothing useful about the media being played.

Teppopups · April 23, 2017 at 1:42 PM

Quote from chewitt

Debug log. Non debug logs show nothing useful about the media being played.

Yesterday, 03:26 (This post was last modified: Yesterday, 07:36 by Teppopups.):
"I activated a debug log in Kodi settings and started a new video file playback. Result is attached."
kodi_001.log (Size: 25.38 KB / Downloads: 1)

Yesterday, 07:30:
"Here you are."
log-2017-04-22-16.28.15.zip (Size: 160.44 KB / Downloads: 0)

Downloads: 1 ???
Downloads: 0 ???

What else I can do for you gentlemen If you don't even bother to download the logs I already attached?

Teppopups · May 7, 2017 at 11:48 AM

... and again!

this happen on a file ydxj0151.mp4, so I turned on the debug log and tried a next file ydxj0152.mp4, and a few others - still freezes on start. After several attempts the playback started, but without sound. Then I just rebooted the box to restore normal playback.

Debug log attached.

**chewitt** · May 7, 2017 at 1:54 PM Official Post

I ignore zip files attached to forum posts. If someone else wants to review the above they're welcome. Otherwise i'll wait until our log posting guidelines are followed and a sprunge.us or pastebin.com URL link is provided.

Teppopups · May 7, 2017 at 4:56 PM

Quote from chewitt

I ignore zip files attached to forum posts. If someone else wants to review the above they're welcome. Otherwise i'll wait until our log posting guidelines are followed and a sprunge.us or pastebin.com URL link is provided.

Yes, the only thing you can do is to ignore, I know that, I know. All my posts and problems on this forum was ignored by your team.

1. I zipped the log because the limit of the attachment.
2. Please provide log posting guidelines you are referring to. I can't find them here on the forum.
3. Kodi writes log in zipped format, so it is uploaded as is, unmodified.
4. What's the problem with you that you cannot open a .zip file? Religion?

BR,

**Nicolas** · May 7, 2017 at 5:17 PM

Hello!

Virus, Maleware.... Etc. Anything could be in a ZIP...

Here is a howto to provide a deglbug log.

Regards
Nicolas

Teppopups · May 7, 2017 at 5:58 PM

Quote from Nicolas

Hello!

Virus, Maleware.... Etc. Anything could be in a ZIP...

Here is a howto to provide a deglbug log.

Regards
Nicolas

1. Pastebin.com: "You have exceeded the maximum paste size of 512 kilobytes per paste. PRO users don't have this limit!". Any ideas how to paste 16MB file?

2. The truth about .zip files and malware:
How to decide if a .zip file is safe from viruses or malware : AskTechnology

BR,

Edit:
Here is the link to a Dropbox folder with unmodified .log files:
Dropbox - LibreELEC

Teppopups · April 7, 2018 at 10:37 AM

LibreELEC version 8.2.4 - the problem persists !

**Klojum** · April 7, 2018 at 1:41 PM Official Post

Let me try and test things on the upcoming 8.2.5 build and see if things get problematic on a Generic pc.