Quick reinstall question

richodredd · January 10, 2021 at 4:37 PM

I accidently selected a resolution of 1080i instead of1080p whilst setting up on my new TV this had the effect of greying out monitor, resolution and refresh rate in settings. I couldn't get it back so decided to do a clean install the info box told me the drive would be wiped and I would lose all contents, so went ahead. Unfortunately those settings are still greyed out so simple question how do I do a "real" full clean install. I'm trying to install the latest version booting from a USB drive onto an (older) Intel NUC. just seems a clean install isn't.

**Klojum** · January 10, 2021 at 7:14 PM Official Post

There is an option to do a Hard Reset, which will basically remove all current profile and user files.

You can also try to delete the userdata/guisettings.xml file, and restart Kodi.

richodredd · January 10, 2021 at 11:36 PM

Hard reset sounds like a good option, can you please tell me how? There is no way I can see to access user data how can I do that on a machine with no OS just Libreelec.

**Klojum** · January 11, 2021 at 12:53 AM Official Post

You can find that option in the LibreELEC Settings Add-on. I think it's in the System tab (it's been a while since I used it..), you'll need to scroll down a bit to find the Soft and Hard Reset options.

You can also use the SSH backdoor if you want to connect to your LibreELEC box directly. You will need to enable SSH, either via the Welcome wizard during an install, or, via the on/off switch in the LibreELEC Settings add-on.

richodredd · January 11, 2021 at 11:28 AM

Tried both soft and hard reset to no avail, what I have is this.

so I went to an older TV and powered up, Kodi switched to a lower resolution and the option weren't greyed so I set it to 1090p 60 frames and HDMI instead of default monitor. Went back to the 4K TV and it went straight back to what's in the screen shots.

Something has changed as I was using libreelec at a lower resolution fine up to now. Is there a setting that I'm missing to stop it detecting the resolution and refresh rate???

**Klojum** · January 11, 2021 at 12:05 PM Official Post

What does it say on the Graphics page, perhaps you can show a screenshot of that as well.

Also a kodi debug log file is welcome:

Please provide a full debug log.

How to post a log (wiki)

1. Enable debugging in Settings>System Settings>Logging
2. Restart Kodi
3. Replicate the problem
4. Generate a log URL (do not post/upload logs to the forum)

use "Settings > LibreELEC > System > Paste system logs" or run "pastekodi" over SSH, then post the URL link

richodredd · January 13, 2021 at 2:21 PM

Is this the info, if not can you point me where to find it please

Also http://ix.io/2ltx

As this is a recent thing could it be a bug in the latest version? Can I revert to an older build. I also tried swapping to an older slow HDMI cable but that didn't help, it just wants to see the 4K display with no refresh rate shown.

richodredd · January 15, 2021 at 2:39 PM

Bump?