TVShows cannot see files that are in folder

perdrix · October 28, 2020 at 10:56 AM

My nfs server stores my media. TV Shows are stored at /shared/tvshows

If I navigate using the Kodi UI to TVShows/Titles it shows me "Battlestar Galactica (2003)" as being there, but the gui suggests there are no seasons/episodes.

But when I connect to the RPi 3 using ssh:

Code

LibreELEC:~ # mkdir shared
LibreELEC:~ # mount 192.168.129.100:/shared /storage/shared
LibreELEC:~ # cd shared
LibreELEC:~/shared # ls tvshows
A Discovery of Witches       Ripper Street
American Gods                Star Trek Discovery
Battlestar Galactica (2003)  Star Trek Picard
Game of Thrones              The Bridge (2011)
Good Omens                   The Expanse
Lost in Space (2018)         The Last Kingdom
Lucifer                      The Witcher
Outlander                    Vera
LibreELEC:~/shared # cd tvshows
LibreELEC:~/shared/tvshows # cd Battlestar\ Galactica\ \(2003\)/
LibreELEC:~/shared/tvshows/Battlestar Galactica (2003) # ls
Season 01   Season 02   Season 03   Season 04   tvshow.nfo
LibreELEC:~/shared/tvshows/Battlestar Galactica (2003) # ls -l Season\ 01
total 5069712
-rw-rw-rw-    2 136      users    408351816 Oct 22 20:33 Battlestar Galactica (2003) - S01E01 - 33.mp4
-rw-rw-rw-    2 136      users    400151366 Oct 22 20:33 Battlestar Galactica (2003) - S01E02 - Water.mp4
-rw-rw-rw-    2 136      users    398519142 Oct 22 23:13 Battlestar Galactica (2003) - S01E03 - Bastille Day.mp4
-rw-rw-rw-    2 136      users    396620167 Oct 22 17:39 Battlestar Galactica (2003) - S01E04 - Act of Contrition.mp4
-rw-rw-rw-    2 136      users    397067963 Oct 22 23:12 Battlestar Galactica (2003) - S01E05 - You Can't Go Home Again.mp4
-rw-rw-rw-    2 136      users    397098604 Oct 22 23:11 Battlestar Galactica (2003) - S01E06 - Litmus.mp4
-rw-rw-rw-    2 136      users    397732026 Oct 22 23:13 Battlestar Galactica (2003) - S01E07 - Six Degrees of Separation.mp4
-rw-rw-rw-    2 136      users    399702039 Oct 22 23:12 Battlestar Galactica (2003) - S01E08 - Flesh and Bone.mp4
-rw-rw-rw-    2 136      users    400763391 Oct 22 23:11 Battlestar Galactica (2003) - S01E09 - Tigh Me Up, Tigh Me Down.mp4
-rw-rw-rw-    2 136      users    397557418 Oct 22 23:12 Battlestar Galactica (2003) - S01E10 - The Hand of God.mp4
-rw-rw-rw-    2 136      users    399006043 Oct 22 23:13 Battlestar Galactica (2003) - S01E11 - Colonial Day.mp4
-rw-rw-rw-    2 136      users    398362709 Oct 22 17:32 Battlestar Galactica (2003) - S01E12 - Kobol's Last Gleaming (1).mp4
-rw-rw-rw-    2 136      users    400427085 Oct 22 17:40 Battlestar Galactica (2003) - S01E13 - Kobol's Last Gleaming (2).mp4
LibreELEC:~/shared/tvshows/Battlestar Galactica (2003) #

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which tells me that the files are there??!

What's wrong please

**Klojum** · October 28, 2020 at 11:03 AM Official Post

Quote from perdrix

but the gui suggests there are no seasons/episodes.

Video files are not automatically placed in the Kodi video database.

Apparently you have not properly scraped the "shared" video source yet.

Perhaps the kodi.log file will enlighten us more.

perdrix · October 28, 2020 at 12:13 PM

Code

I have re-scanned the library many times.

Here's what I believe to be the relevant log file entries:

2020-10-28 12:09:40.072 T:1799328624  NOTICE: VideoInfoScanner: Starting scan ..
2020-10-28 12:09:42.227 T:1799328624   ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 401
2020-10-28 12:09:42.227 T:1799328624   ERROR: CCurlFile::Open failed with code 401 for https://api.thetvdb.com/login:
2020-10-28 12:09:42.227 T:1799328624   ERROR: Run: Unable to parse web site
2020-10-28 12:09:42.232 T:1799328624 WARNING: No information found for item 'nfs://192.168.129.100/shared/tvshows/Battlestar Galactica (2003)/', it won't be added to the library.
2020-10-28 12:09:42.883 T:1799328624 WARNING: Process directory 'nfs://192.168.129.100/shared/tvshows/Star Trek Short Treks/' does not exist - skipping scan.
2020-10-28 12:09:43.019 T:1799328624  NOTICE: VideoInfoScanner: Finished scan. Scanning for video info took 00:02

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David

**Klojum** · October 28, 2020 at 1:00 PM Official Post

Scraping errors can have various causes. Please always provide the full kodi log file, via a pastebin website.

It's not easy solving puzzles when only a handful of pieces are given.

Error 401 may indicate you are using an outdated scraper version.

perdrix · October 28, 2020 at 1:13 PM

Pastebin ? Wassat? Can you point me to some guidance - I'll be happy to provide the entire log.

Libreelec and therefore Kodi were (I thought) set for automatic update ... so how can stuff be out of date/

D.

**Klojum** · October 28, 2020 at 1:19 PM Official Post

As for the log file:

Please provide a full debug log.

How to post a log (wiki)

1. Enable debugging in Settings>System Settings>Logging
2. Restart Kodi
3. Replicate the problem
4. Generate a log URL (do not post/upload logs to the forum)

use "Settings > LibreELEC > System > Paste system logs" or run "pastekodi" over SSH, then post the URL link

Quote from perdrix

so how can stuff be out of date/

That's where it's handy to have the full, uncut kodi log file.

perdrix · October 29, 2020 at 10:35 AM

Here you go (I think)

External Content pastebin.com

Content embedded from external sources will not be displayed without your consent.

Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.

David

**Klojum** · October 29, 2020 at 2:30 PM Official Post

_{2020-10-29 10:21:53.693 T:1937484176 NOTICE: Starting Kodi (18.2 Git:newclock5_18.2-Leia). Platform: Linux ARM 32-bit
2020-10-29 10:21:53.694 T:1937484176 NOTICE: Using Release Kodi x32 build (version for Raspberry Pi)
2020-10-29 10:21:53.694 T:1937484176 NOTICE: Kodi compiled 2019-05-04 by GCC 8.2.0 for Linux ARM 32-bit version 4.19.36 (267044)
2020-10-29 10:21:53.694 T:1937484176 NOTICE: Running on LibreELEC (official): 9.0.2, kernel: Linux ARM 32-bit version 4.19.36}

Quote from perdrix

Libreelec and therefore Kodi were (I thought) set for automatic update ... so how can stuff be out of date/

You thought wrong... Your setup is almost 1.5 years old by now. LibreELEC 9.2.6 with Kodi 18.9 is just around the corner.
Although add-ons can have been updated separately.

Didn't you already post on the Kodi forum as well regarding this matter?

perdrix · October 29, 2020 at 2:58 PM

No I hadn't posted on the Kodi forum about this.

The reason I thought I was up to date is that both Confluence and Libreelec settings say to update automatically - so I'm confused - shouldn't they have updated automatically?

I started a manual update to 9.2.4 just a few seconds ago. Hope that solves the problem (No it didn't)

Problem still there:

http://ix.io/2CoW

David

**Da Flex** · October 29, 2020 at 4:47 PM Official Post

Activate the default skin "Estuary" and try again.

perdrix · October 29, 2020 at 5:35 PM

I tried changing the skin, but as I expected it made no difference.

D.

**Da Flex** · October 29, 2020 at 6:12 PM Official Post

Thanks for testing. Maybe the Linux permissions are set wrongly, so LE hasn't the rights to play your files. Check file owner and r/w/x permissions at your NFS storage.

perdrix · October 29, 2020 at 9:02 PM

Refer to first post - the files are quite readable

**Da Flex** · October 29, 2020 at 9:23 PM Official Post

Quote from perdrix

Refer to first post - the files are quite readable

Please check Linux permissions of all directories between /shared/tvshows and playable files.

perdrix · October 30, 2020 at 9:34 AM

As seen at the RPi in Libreelec - same as all other stuff under tvshows

Code

login as: root
root@libreelec's password:
##############################################
#                 LibreELEC                  #
#            https://libreelec.tv            #
##############################################

LibreELEC (official): 9.2.4 (RPi2.arm)
LibreELEC:~ # ls /shared
ls: /shared: No such file or directory
LibreELEC:~ # ls /mount
ls: /mount: No such file or directory
LibreELEC:~ # ls /
bin      etc      lib      opt      run      storage  tmp      var
dev      flash    media    proc     sbin     sys      usr
LibreELEC:~ # ls
backup       lost+found   pictures     shared       tvshows
logfiles     music        screenshots  ssh          videos
LibreELEC:~ # ls /shared
ls: /shared: No such file or directory
LibreELEC:~ # mount -t nfs 192.168.129.100:/shared /storage/shared
LibreELEC:~ # cd /storage/shared
LibreELEC:~/shared # ls -l
total 4890272
drwxr-xr-x    1 1000     1000            56 Aug 13  2019 Dave's Pictures
drwxrwxr-x    1 1000     1000          1200 Oct  4 03:25 amonra Downloads
drwxr-xr-x    1 1000     1000           136 Oct  4 10:44 backups
drwxrwxrwx    1 root     root           234 Aug 24 23:14 downloads
drwxr-xr-x    1 root     root             0 Dec 20  2016 home
drwxrwsr-x    1 root     users          132 Nov  3  2018 iTunes
drwxr-xr-x    1 root     root            12 May  1  2018 livecd
-rw-r--r--    1 root     root     2681147392 May  1  2018 livecd.iso
-rw-r--r--    1 root     root     2326433792 Apr 14  2017 livecd.iso.old
drwx------    1 root     root             0 Mar 13  2016 lost+found
drwxrwxr-x    1 1000     1000             0 Apr 27  2018 mnt
drwxrwsrwx    1 135      users        10562 Apr  5  2020 movies
-rw-rw-r--    1 1000     1000         56183 Dec 15  2016 open-iscsi-readme.txt
drwxrwsrwx    1 126      users           40 May 12 01:58 torrents
drwxrwsrwx    1 136      users          460 Oct 21 12:28 tvshows
LibreELEC:~/shared # ls -l tvshows
total 0
drwxrwsrwx    1 136      users           38 May 13 02:45 A Discovery of Witches
drwxrwsrwx    1 136      users           56 May 13 02:44 American Gods
drwxrwsrwx    1 136      users           92 Oct 27 13:21 Battlestar Galactica (2003)
drwxrwsrwx    1 136      users          164 May 13 02:43 Game of Thrones
drwxrwsrwx    1 136      users           38 May 13 02:45 Good Omens
drwxrwsrwx    1 136      users           56 May 13 02:45 Lost in Space (2018)
drwxrwsrwx    1 136      users          110 Aug 25 01:09 Lucifer
drwxrwsrwx    1 136      users          110 May 29 02:49 Outlander
drwxrwsrwx    1 136      users          110 May 13 02:44 Ripper Street
drwxrwsrwx    1 136      users           74 Oct 16 02:51 Star Trek Discovery
drwxrwsrwx    1 136      users           38 May 13 02:45 Star Trek Picard
drwxrwsrwx    1 136      users           74 May 13 02:45 The Bridge (2011)
drwxrwsrwx    1 136      users           92 May 18 02:45 The Expanse
drwxrwsrwx    1 136      users           92 Aug 25 14:20 The Last Kingdom
drwxrwsrwx    1 136      users           38 May 21 02:48 The Witcher
drwxrwsrwx    1 136      users          128 May 13 02:45 Vera
LibreELEC:~/shared # ls -l tvshows/Battlestar\ Galactica\ \(2003\)/
total 8
drwxrwsrwx    1 136      users         1528 Oct 27 13:15 Season 01
drwxrwsrwx    1 136      users         2240 Oct 27 13:20 Season 02
drwxrwsrwx    1 136      users         2292 Oct 27 13:20 Season 03
drwxrwsrwx    1 136      users         2298 Oct 27 13:21 Season 04
-rw-rw-rw-    1 136      users         4660 Oct 12 01:38 tvshow.nfo
LibreELEC:~/shared #

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**Da Flex** · October 30, 2020 at 12:36 PM Official Post

Read this.

perdrix · October 30, 2020 at 3:37 PM

I don't understand why you are talking about file permissions. The error in the log is:

Code

2020-10-29 15:10:14.991 T:1807721344   ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 401
2020-10-29 15:10:14.991 T:1807721344   ERROR: CCurlFile::Open failed with code 401 for https://api.thetvdb.com/login:
2020-10-29 15:10:14.991 T:1807721344   ERROR: Run: Unable to parse web site

No complaints whatsoever about unable to read the files.

And root can't create files there (at nfs://192.168.129.100/shared/tvshows) and never has been able to as the NFS share is read only (and always has been), and all other shows are finding episodes just fine.

**Da Flex** · November 1, 2020 at 5:04 AM Official Post

I don't use NFS, and my idea was that LE maybe want's to write temporary files to NFS. Follow the instructions of the above link.

TVShows cannot see files that are in folder

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