Very odd hard drive issue

1st Official Post

    I have a little Raspi box running LibreElec. I got Kodi working. and then I attached external hard drives. Then the problems started. I have a WD Passport, which shows up in the add videos window. But when I click on a file, the screen goes black and then I find myself back at the login screen. The other external, a WD MyBook, only mounts the partition with the recovery info and utilities (WdSmartware.) The 2tb data partition is nowhere to be found. So basically I can't access media on either hard drive. I swtiched to Open Elec because odi crashed instantly in Ubuntu Mate, and for whatever reason, I can't get HDMI sound in Ubuntu. I get glorious digital HDMI sound in Kodi, but I can't watch/listen to my media.

    I don't see anything like this on various forums, or any of the tutorials on youtube. Both these hard drives are NTFS.

    I'm on a raspberry pi 3b, running Libre Elec 7, and Kodi 16.1.

    I don't have a windows machine, or access to one. Should I skip to the SSH part?
    [hr]
    Ok two quick things. WHat's the default info to ssh into the po? ANd some more weirdness. If I plug my hard drives into my WD live player and plug it into the network, I can access files on both drives just fine using zeroconf. But they don't show up as an smb anywhere but zeroconf. BUT, if I try to play them, i get the back screen and then booted back to the login screen. THen, when I tried to upload the log, it gave me an error. Yay.
    [hr]
    Ok, I was using my password instead of the root password.

    Code
    dmesg | pastebinit outputs:
[code]
http://sprunge.us/SedC


    [/code]
    and

    Code
    mount | pastebinit outputs:
[code]
http://sprunge.us/dfRD


    [/code]
    [hr]
    I can view files now, but only thru the networked set top box. Which is counter productive because that's what I bought the Raspp Pi to replace.

    Edited once, last by EvilWayz (August 5, 2016 at 12:31 AM).

    • Official Post

    Doesn't even look like you have the hard drives plugged in?

    For a RPi you really need to use a powered hard disk or a powered usb port. The RPi cannot provide the necessary power that an external HDD requires.

    You could try using "max_usb_current=1" in config.txt
    see, Is setting `max_usb_current=1` to give more power to USB devices a bad idea? - Raspberry Pi Stack Exchange

    Then next question is why do you use NTFS when you don't have a windows machine? ntfs blows.

    Quote from chewitt


    Sounds like a power draw issue. Powered hub is the way to go, especially if you have multiple drives.


    MyBook's a powered drive (3.5") if I'm not mistaken (possible).
    I have no problem running a 2TB mypassport from the pi (with a decent 2A power supply and the config.txt change). I think IIRC mine draws about 700mA max.
    Edit: not saying it's not likely related to power, just prob'ly not for the mybook.

    Edited once, last by trogggy (August 5, 2016 at 6:33 PM).

    Quote from lrusak


    Doesn't even look like you have the hard drives plugged in?

    For a RPi you really need to use a powered hard disk or a powered usb port. The RPi cannot provide the necessary power that an external HDD requires.

    You could try using "max_usb_current=1" in config.txt
    see, Is setting `max_usb_current=1` to give more power to USB devices a bad idea? - Raspberry Pi Stack Exchange

    Then next question is why do you use NTFS when you don't have a windows machine? ntfs blows.

    The My Book is externally powered. And like I said, it's reading one ntfs partition and not the other. But it will read both via Samba.

    As for NTFS, it came that way.

    I've already got it running on max current to usb.

    Quote from Klojum


    If you have the external drive externally powered as well, upping the USB port power will not be necessary.

    It's also powering a backlit keyboard, backlit mouse, and a Flirc adapter. At least until I can get my bluetooth space mouse to pair everytime I turn on Kodi, which currently, it's refusing to do.