[x86-64] System crash during NFS access

  • Hi friends,

    (LibreELEC 12.2.1)

    I have - all of a sudden - an issue with LibreELEC freezing whenever I attempt do interact anything from my NAS. The weird part is, that after approx. 5 minutes or so, it de-freezes. In particular I noticed the following:

    - Clean up library: freezes upon attempt to clean, after a few minutes de-freeze and clean up has completed

    - Playing a movie: upon hitting "Enter" on the thumbnail - freezes and after a few minutes de-freeze and plays movie

    I did not make any changes whatsoever on my NAS or in Kodi, up until yesterday, everything played fine as always until the freezing issues popped up.

    My NAS is accessible from my network without any problems.

    Shall I try to reproduce for a log with the following settings?

    <loglevel>3</loglevel>
          <setting id="debug.extralogging">true</setting>
    <setting id="debug.setextraloglevel">131072</setting>

    Any help much appreciated

  • Shall I try to reproduce for a log with the following settings?

    <loglevel>3</loglevel>
          <setting id="debug.extralogging">true</setting>
    <setting id="debug.setextraloglevel">131072</setting>

    Reproduce the issue with log level 1. Anything else is overkill.

  • Hi Da Flex

    thanks for your help! Here is the result from my test session from just now:

    Created advancedsettings.xml with

    <loglevel>1</loglevel>
         <setting id="debug.extralogging">true</setting>
    <setting id="debug.setextraloglevel">131072</setting>

    Removed a video title from my NAS (for test purposes), then ran a “Clean Library”. To my surprise, this time it did not freeze and the “Clean Library” wen through.

    I then tried to play a movie and again - Kodi freezes upon clicking on the Movie thumbnail. After 4 minutes of freezing, the movie starts playing …

    I am super curious as to why the freeze happens.

    You can see it in the log that I pressed 21:59h to play and 22:03h (4 minutes later it only started to play). In between: freeze …

    Another weird thing I observed from the logs:

    2026-04-28 21:59:31.285 T:823     error <general>: GetDirectory - Error getting /storage/videos/Chess 26-10-2024/
    2026-04-28 21:59:31.304 T:823     error <general>: GetDirectory - Error getting /storage/videos/Chess/Rating Climb/

    These were videos (video folders) I placed on my internal Kodi HD (not on my external NAS) to watch years ago! I have also deleted them years ago. Why are they still being requested somehow in the log?

    Also - not sure if this is related to the freezing - lots of:

    2026-04-28 22:03:06.368 T:900     error <general>: NFS: Failed to mount nfs share:  (nfs_service failed)

    Why is that? Up until recently I never had any issues (since years) and didn't change anything on my NAS. Please see attached NFS version running on my Synology. Shall I set it down to v3 maybe?

    Third question:

    2026-04-28 21:59:36.383 T:823     error <general>: GetDirectory - Error getting nfs://10.30.11.27/volume1/media/movies/en/Miss You Already (2015)/
    2026-04-28 21:59:45.598 T:823      info <general>: CleanDatabase: Cleaning videodatabase done. Operation took 14888 ms

    This was the Movie that I removed for test purposes for the Clean Library test. Does Clean Library remove those entries that fail with this Error?

    Seeing all of that ... would you say maybe a clean new install of LibreELEC might be better? I have been upgrading inplace for 5 years or so straight. Appreciate your help!

  • There is something wrong with your advancedsettings.xml file, so you're still at log level 0:

    Code
    2026-04-28 21:49:46.726 T:823     error <general>: Error loading special://profile/advancedsettings.xml, no <advancedsettings> node
    2026-04-28 21:49:46.726 T:823      info <general>: Default Video Player: VideoPlayer
    2026-04-28 21:49:46.726 T:823      info <general>: Default Audio Player: paplayer
    2026-04-28 21:49:46.726 T:823      info <general>: Disabled debug logging due to GUI setting. Level 0.