No sound on Gigabyte Brix

gwilly7 · November 24, 2016 at 4:47 AM

I have been using Windows 10 on my gigabyte brix and just recently installed libreelec on a usb stick and it seems to run great so far but I am not getting any sound. I am able to use the +and- keys to turn sound up and down but get nothing. No system sounds either. Any ideas? Any help is greatly appreciated.

**Klojum** · November 24, 2016 at 7:06 AM Official Post

It's good to know that Gigabyte only manufactured a single Brix box, so we won't have to bother asking about any further details? Right?

I'm guessing there are now some 20+ different types of Brixes, so please send in a kodi.log file as well as a dmesg listing in order to find out what is going on inside your Brix box.

**DaVu** · November 24, 2016 at 12:44 PM Official Post

After the aboce, also some information about how your devices are connected and which other devices are in the chain (TV, AVR) might be helpful. Beside some screenshots of your audio settings.

gwilly7 · November 24, 2016 at 2:55 PM

here is the link to the log.

cIbQ

Here are the specs of my brix GB-XM14-1037. It has a 30gb ssd but I am using a flash drive for now and 8gb of ram. It is connected straight to a westinghouse tv via hdmi.
Dimension29.9 mm x 107.9 mm x 114.6 mm (1.18" x 4.24" x 4.5")Motherboard Size100 x 105 mmCPU3^rd generation Intel^® Celeron^® 1037U 1.8GHzChipsetIntel^® NM70Memory2 x SO-DIMM DDR3 slots
1333 / 1600 MHz
Max. 16GB (8GB x 2)LANGigabit LAN (Realtek RTL8111E)GraphicsIntel^® HD graphicsHDMI Resolution (Max.)1920 x 1080 @60HzMini DP Resolution (Max.)2560 x 1600 @60HzExpansion Slots1 x mSATA slot
1 x Half-size mini-PCIe slot occupied by the WiFi cardFront I/O1 x USB 2.0Rear I/O1 x HDMI
1 x Mini DisplayPort
1 x USB 2.0
1 x RJ45
1 x DC-In
1 x Kensington lock slotPower SupplyInput: AC 100-240V
Output: DC 19V
3.42AVESABracket included
Supports 75 x 75 and 100 x 100 mmSupport OSWIN7 32/64bitEnvironmentSystem Environment Operating Temperature: 0°C to +35°C
System Storage Temperature: -20°C to +60°C
[hr]

Here is a pick of my sound settings. I have also tried passthrough with no luck.

**Klojum** · November 24, 2016 at 8:49 PM Official Post

A Celeron 1037 should have no troubles in audio, I have a similar chipset motherboard and have no issues.
Perhaps try & use another HDMI cable.

PS: your uploaded image does not work.

gwilly7 · November 24, 2016 at 9:08 PM

Tried a new hdmi cable with no luck, I can boot into windows and sound works fine. Got the attachment to work, was trying to link to google drive before.

**mglae** · November 24, 2016 at 9:45 PM

Video on HDMI #1 and sound on HDMI #0?

gwilly7 · November 24, 2016 at 9:48 PM

Quote from mglae

Video on HDMI #1 and sound on HDMI #0?

You are a genius, thank you!!!!!!! Could have swore I tried that last night but it works today.

fubix · December 10, 2016 at 12:10 PM

Hi, I have the same issue, but I only have HDMI #0 and HDMI #2 in the audio settings, what did you do to get it fixed, gwilly7?

gwilly7 · December 10, 2016 at 4:25 PM

Quote from fubix

Hi, I have the same issue, but I only have HDMI #0 and HDMI #2 in the audio settings, what did you do to get it fixed, gwilly7?

I am not sure exactly, I thought I had tried everything but when mlgae mentioned that audio and video were on different HDMI, I changed the audio to HDMI 1 and it worked. I am at work now or I would add a screenshot.