Bluetooth does not find a device ASRock J5005 - Intel Wireless AC 3165

Bub4 · April 22, 2021 at 7:31 AM

Quote from Klojum

I don't see it as a recommendation when the Asrock TSD mentions "Kindly try...".

you are right.

Quote from heitbaum

Looking at the logs, I can see that the AX200 looks ok. I’m using an AX201 on TGL, that needs the fw59 too. You are correct the AX200 is standalone, though the AX210 I purchased to test with does not work in my test systems. Locks them up. In my day job we have over 4000 AX200/AX201 windows devices that the 21.x driver is shocking and until 22.30/40 pretty poor. 22.20 was ok ish. I would like to see you running the LE10b2 code (kernel 5.10.30) which has had a number of little fixes both settings app / kernel ...
Regarding 5.1 kernel - 202085 – iwlwifi: 9560: ASSERT 2B80 unsure on the state of that kernel / this bug / that firmware.
We need to check the revision of the BT firmware in the firmware file ibt-20-1-3 - linux-firmware: Update firmware file for Intel Bluetooth AX200 · pop-os/linux-firmware@9e96e50 · GitHub
nuc11:/usr/lib/kernel-overlays/base/lib/firmware/intel # ls -la ibt-20-1-3.*
-rw-rw-r-- 1 root root 9 Apr 17 00:13 ibt-20-1-3.ddc
-rw-rw-r-- 1 root root 773896 Apr 17 00:13 ibt-20-1-3.sfi
nuc11:/usr/lib/kernel-overlays/base/lib/firmware/intel # md5sum ibt-20-1-3.*
ad54af0edef90047fd14d01517f3c8db ibt-20-1-3.ddc
3d65048d633b0960615976852355280e ibt-20-1-3.sfi
That being all the low level stuff. Within the LE10 settings app. What is Bluetooth doing/showing in terms of devices?

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Thank you so much for investigating heitbaum ! LE10b2 is not downloadable yet, right? I would love to test b2 as soon as it is available.

Currently neither any WiFi is showing up, nor any Bluetooth device. Sporadically my 8bitdo gamepad shows up when in pairing mode. Compared to the RPi4 there should be at least a BT power plug showing up as well.

**Klojum** · April 22, 2021 at 8:01 AM Official Post

Quote from Bub4

LE10b2 is not downloadable yet, right?

It was about to be released today, but someone took an early nap, so...

On the positive side, a few more fixes were added.

Bub4 · April 22, 2021 at 9:48 AM

this nap is granted to this someone, an well deserved I guess 🦾👍

Bub4 · April 22, 2021 at 10:17 PM

Hi heitbaum

I just installed the latest beta download:

LibreELEC (official): 9.95.2 (Generic.x86_64)

dmesg

http://ix.io/2XkB

It is the same behavior, I'm afraid - can't find any BT devices, nor does it see a wifi.

**Klojum** · April 23, 2021 at 10:57 AM Official Post

Quote from Bub4

It is the same behavior, I'm afraid - can't find any BT devices, nor does it see a wifi.

I think you got the wrong module... You likely need the AX201, not the 200 version.
See What Are the Intel® Integrated Connectivity (CNVi) and Companion RF...

**heitbaum** · April 23, 2021 at 11:14 AM

Hmmm. Your dmesg does not show the same as mine. (No hci0)

[ 4.080620] Bluetooth: hci0: Bootloader revision 0.4 build 0 week 30 2018

[ 4.081621] Bluetooth: hci0: Device revision is 2

[ 4.081623] Bluetooth: hci0: Secure boot is enabled

[ 4.081624] Bluetooth: hci0: OTP lock is enabled

[ 4.081625] Bluetooth: hci0: API lock is enabled

[ 4.081626] Bluetooth: hci0: Debug lock is disabled

[ 4.081626] Bluetooth: hci0: Minimum firmware build 1 week 10 2014

[ 4.085839] Bluetooth: hci0: Found device firmware: intel/ibt-19-0-4.sfi

[ 5.740089] Bluetooth: hci0: Waiting for firmware download to complete

[ 5.741653] Bluetooth: hci0: Firmware loaded in 1622776 usecs

[ 5.741674] Bluetooth: hci0: Waiting for device to boot

[ 5.756628] Bluetooth: hci0: Device booted in 14622 usecs

[ 5.759722] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-19-0-4.ddc

[ 5.761690] Bluetooth: hci0: Applying Intel DDC parameters completed

[ 5.764722] Bluetooth: hci0: Firmware revision 0.0 build 121 week 7 2021

What does this show?

# lshw -C network

# lspci -knn | grep Net; rfkill list

00:14.3 Network controller [0280]: Intel Corporation Wi-Fi 6 AX201 [8086:a0f0] (rev 20)

0: hci0: bluetooth

Soft blocked: no

Hard blocked: no

1: phy0: wlan

Soft blocked: no

Hard blocked: no

Also - as below (fast boot in bios)

drivers - Intel Wi-fi 6 AX200 adapter not found on Ubuntu 20.04 - Ask Ubuntu

Bub4 · April 23, 2021 at 12:51 PM

Thank you for your further investigation, heitbaum !

lshw -C network

Code

  *-network                 
       description: Wireless interface
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlan0
       version: 1a
       serial: e0:d4:64:02:f0:49
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=5.10.30 firmware=59.601f3a66.0 cc-a0-59.ucode latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:23 memory:a1300000-a1303fff
  *-network
       description: Ethernet interface
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 15
       serial: 70:85:c2:ce:7a:86
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=5.10.30 duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.178.6 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
       resources: irq:20 ioport:e000(size=256) memory:a1204000-a1204fff memory:a1200000-a1203fff

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lspci -knn | grep Net; rfkill list

Code

02:00.0 Network controller [0280]: Intel Corporation Wi-Fi 6 AX200 [8086:2723] (rev 1a)
0: hci0: bluetooth
    Soft blocked: no
    Hard blocked: no
1: phy0: wlan
    Soft blocked: no
    Hard blocked: no

I did a BIOS reset and tried both secure/insecure boot and Fast Boot enabled and disabled.

Do you have more ideas?

Not sure, if it is worth to waste your time - you surely have more important things to do...?

I could return it to the seller and buy a Wireless-AC 9560 which we know it works. What do you think?

Thanks!

**heitbaum** · April 23, 2021 at 1:14 PM

Ok. Lucky last idea.

This is my nuc11 - what does Bt*/Bluetooth show.

Code

# lsmod
Module                  Size  Used by
macvlan                24576  0
veth                   28672  0
xt_nat                 16384  18
xt_tcpudp              20480  30
xt_conntrack           16384  2
xt_MASQUERADE          20480  8
nf_conntrack_netlink    36864  0
nfnetlink              20480  2 nf_conntrack_netlink
xt_addrtype            16384  2
iptable_filter         16384  1
iptable_nat            16384  4
nf_nat                 36864  3 xt_nat,iptable_nat,xt_MASQUERADE
nf_conntrack           90112  5 xt_conntrack,nf_nat,xt_nat,nf_conntrack_netlink,xt_MASQUERADE
nf_defrag_ipv6         24576  1 nf_conntrack
nf_defrag_ipv4         16384  1 nf_conntrack
ip_tables              28672  2 iptable_filter,iptable_nat
x_tables               32768  7 xt_conntrack,iptable_filter,xt_tcpudp,xt_addrtype,xt_nat,ip_tables,xt_MASQUERADE
br_netfilter           28672  0
bridge                167936  1 br_netfilter
stp                    16384  1 bridge
llc                    16384  2 bridge,stp
8021q                  24576  0
overlay               118784  11
snd_hda_codec_hdmi     61440  1
iwlmvm                327680  0
wl                   6385664  0
mac80211              688128  1 iwlmvm
intel_rapl_msr         20480  0
snd_hda_codec_realtek   118784  1
iwlwifi               307200  1 iwlmvm
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
ledtrig_audio          16384  1 snd_hda_codec_generic
x86_pkg_temp_thermal    20480  0
intel_powerclamp       20480  0
intel_rapl_common      24576  1 intel_rapl_msr
exfat                  73728  3
snd_hda_intel          45056  0
snd_hda_codec         114688  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hwdep              16384  1 snd_hda_codec
snd_hda_core           73728  5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_intel_dspcfg       20480  1 snd_hda_intel
idma64                 20480  0
btusb                  57344  0
btrtl                  24576  1 btusb
btbcm                  16384  1 btusb
btintel                24576  1 btusb
bluetooth             524288  5 btrtl,btintel,btbcm,btusb
ftdi_sio               57344  0
usbserial              40960  1 ftdi_sio
cfg80211              696320  4 wl,iwlmvm,iwlwifi,mac80211
ecdh_generic           16384  1 bluetooth
ecc                    28672  1 ecdh_generic
rfkill                 24576  4 bluetooth,cfg80211
pkcs8_key_parser       16384  0
fuse                  114688  1

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Bub4 · April 23, 2021 at 1:24 PM

Code

Module                  Size  Used by
8021q                  24576  0
bnep                   24576  2
iwlmvm                323584  0
mac80211              688128  1 iwlmvm
iwlwifi               303104  1 iwlmvm
wl                   6385664  0
btusb                  53248  0
btrtl                  20480  1 btusb
btbcm                  16384  1 btusb
btintel                24576  1 btusb
bluetooth             520192  30 btrtl,btintel,btbcm,bnep,btusb
snd_hda_codec_hdmi     61440  1
intel_rapl_msr         20480  0
snd_hda_codec_realtek   118784  1
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
ledtrig_audio          16384  1 snd_hda_codec_generic
intel_powerclamp       20480  0
intel_rapl_common      24576  1 intel_rapl_msr
ecdh_generic           16384  2 bluetooth
ecc                    28672  1 ecdh_generic
cfg80211              700416  4 wl,iwlmvm,iwlwifi,mac80211
rfkill                 24576  5 bluetooth,cfg80211
snd_soc_skl           139264  0
snd_soc_hdac_hda       24576  1 snd_soc_skl
snd_hda_ext_core       24576  2 snd_soc_hdac_hda,snd_soc_skl
snd_soc_sst_ipc        20480  1 snd_soc_skl
snd_soc_sst_dsp        28672  1 snd_soc_skl
snd_soc_acpi_intel_match    36864  1 snd_soc_skl
snd_soc_acpi           16384  2 snd_soc_acpi_intel_match,snd_soc_skl
snd_hda_intel          45056  0
snd_intel_dspcfg       20480  2 snd_hda_intel,snd_soc_skl
snd_hda_codec         114688  5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda
snd_hwdep              16384  1 snd_hda_codec
snd_hda_core           73728  8 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl
fuse                  114688  1

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Bub4 · April 23, 2021 at 5:50 PM

sorry heitbaum for being so short - I was outdoors and had to juggle 2 kits...

I don't see something wrong in Bluetooth when comparing both outputs...?

Do you see something?

Thank you again

**Klojum** · April 23, 2021 at 6:39 PM Official Post

Quote from Bub4

Do you see something?

Did you see/miss my post..? I have a feeling the J5005 only works properly with CNVi modules, as per the link I added.

Bub4 · April 23, 2021 at 7:22 PM

Quote from Klojum

Did you see/miss my post..? I have a feeling the J5005 only works properly with CNVi modules, as per the link I added.

I did see your post and I had the AC 9560 already on the cart, but then heitbaum replied so I waited.

...regret that I did not brought up this thread asking you before buying the AX200. But I didn't expect Bluetooth cards to be so sensitive...

will cheer you after it is working 👍🦊

thank you!!

Bub4 · April 28, 2021 at 11:35 AM

Hi Klojum today the new card arrived and I'd have loved to cheer you, but this card has the exact same behaviour on both, LE9.2.6 and LE10beta2.

LibreELEC (official): 9.2.6 (Generic.x86_64)

dmesg:

http://ix.io/3ixM

Code

Module                  Size  Used by
8021q                  24576  0
bnep                   24576  2
iwlmvm                299008  0
mac80211              585728  1 iwlmvm
iwlwifi               278528  1 iwlmvm
wl                   6381568  0
snd_hda_codec_hdmi     53248  1
intel_powerclamp       20480  0
intel_rapl             24576  0
btusb                  49152  0
btrtl                  20480  1 btusb
btbcm                  16384  1 btusb
btintel                24576  1 btusb
bluetooth             462848  28 btrtl,btintel,btbcm,bnep,btusb
snd_hda_codec_realtek    94208  1
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
ecdh_generic           28672  2 bluetooth
cfg80211              577536  4 wl,iwlmvm,iwlwifi,mac80211
snd_hda_intel          36864  0
snd_hda_codec         106496  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
rfkill                 20480  5 bluetooth,cfg80211
snd_hwdep              16384  1 snd_hda_codec
snd_hda_core           69632  5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
pcc_cpufreq            20480  0
wireguard             200704  0
ip6_udp_tunnel         16384  1 wireguard
udp_tunnel             16384  1 wireguard

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Code

  *-network                 
       description: Wireless interface
       physical id: c
       bus info: pci@0000:00:0c.0
       logical name: wlan0
       version: 03
       serial: 80:45:dd:cd:f7:8a
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=5.1.16 firmware=46.ceaaecdc.0 latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:44 memory:a1314000-a1317fff
  *-network
       description: Ethernet interface
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 15
       serial: 70:85:c2:ce:7a:86
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.178.6 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
       resources: irq:20 ioport:e000(size=256) memory:a1204000-a1204fff memory:a1200000-a1203fff

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Code

# lspci -knn | grep Net; rfkill list
00:0c.0 Network controller [0280]: Intel Corporation Device [8086:31dc] (rev 03)
-sh: rfkill: not found

Any ideas left?

Thank you for checking.

**Klojum** · April 28, 2021 at 2:18 PM Official Post

I cannot doublecheck things ATM, but what kind of J5005 device do you have, if not the Asrock one?

Bub4 · April 28, 2021 at 2:55 PM

I have the ASrock J5005-ITX in a Fractal Node 202 with this PSU (Pico-PSU)

BIOS reset by removing the battery did not help either.

I will try a fresh installation of

LibreELEC (official): 9.2.6 (Generic.x86_64)

this evening.