Problems mounting USB HDD after reboot

It seems that LE9 has problems with my 8TB HDD. Even if only this HDD is connected to my RPi3 with LE9 the problem repeats. This HDD works fine if connected to notebook.

**Iridium** · February 8, 2019 at 5:29 PM Official Post

When the [problem occurs again, please post the output of:

dmesg | paste :

and

Please provide a full debug log.

How to post a log (wiki)

1. Enable debugging in Settings>System Settings>Logging
2. Restart Kodi
3. Replicate the problem
4. Generate a log URL (do not post/upload logs to the forum)

use "Settings > LibreELEC > System > Paste system logs" or run "pastekodi" over SSH, then post the URL link

zeitalex · February 8, 2019 at 6:58 PM

Thanks a lot for your reply.

dmesg | paste

http://ix.io/1axl

paste /storage/.kodi/temp/kodi.log

http://ix.io/1axm

zeitalex · February 8, 2019 at 8:48 PM

How do I mount hdd from command line?

What does this mean?

Code

Feb 08 20:44:59 LibreELEC kernel: sd 0:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).

Problem with large drive support?

I just tried to investigate problem with journalctl -f:. Unfortunately it didn not work with pastebin.com, may be because text is too short.

I did following:

Step 1: Successfully connecting hdd

Code

Feb 08 20:44:45 LibreELEC kernel: usb 1-1.2: new high-speed USB device number 9 using dwc_otg
Feb 08 20:44:45 LibreELEC kernel: usb 1-1.2: New USB device found, idVendor=0bc2, idProduct=ab44, bcdDevice=48.85
Feb 08 20:44:45 LibreELEC kernel: usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 08 20:44:45 LibreELEC kernel: usb 1-1.2: Product: Backup+ Hub
Feb 08 20:44:45 LibreELEC kernel: usb 1-1.2: Manufacturer: Seagate
Feb 08 20:44:45 LibreELEC kernel: usb 1-1.2: SerialNumber: 01CB8175B25Y
Feb 08 20:44:45 LibreELEC kernel: hub 1-1.2:1.0: USB hub found
Feb 08 20:44:45 LibreELEC kernel: hub 1-1.2:1.0: 3 ports detected
Feb 08 20:44:45 LibreELEC kernel: usb 1-1.2.1: new high-speed USB device number 10 using dwc_otg
Feb 08 20:44:46 LibreELEC kernel: usb 1-1.2.1: New USB device found, idVendor=0bc2, idProduct=ab38, bcdDevice= 1.00
Feb 08 20:44:46 LibreELEC kernel: usb 1-1.2.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Feb 08 20:44:46 LibreELEC kernel: usb 1-1.2.1: Product: Backup+ Hub BK
Feb 08 20:44:46 LibreELEC kernel: usb 1-1.2.1: Manufacturer: Seagate
Feb 08 20:44:46 LibreELEC kernel: usb 1-1.2.1: SerialNumber: NA8TZJ7V
Feb 08 20:44:46 LibreELEC kernel: usb-storage 1-1.2.1:1.0: USB Mass Storage device detected
Feb 08 20:44:46 LibreELEC kernel: scsi host0: usb-storage 1-1.2.1:1.0
Feb 08 20:44:47 LibreELEC kernel: scsi 0:0:0:0: Direct-Access     Seagate  Backup+ Hub BK   D781 PQ: 0 ANSI: 6
Feb 08 20:44:47 LibreELEC kernel: sd 0:0:0:0: [sda] Spinning up disk...
Feb 08 20:44:59 LibreELEC kernel: ............ready
Feb 08 20:44:59 LibreELEC kernel: sd 0:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
Feb 08 20:44:59 LibreELEC kernel: sd 0:0:0:0: [sda] 15628053167 512-byte logical blocks: (8.00 TB/7.28 TiB)
Feb 08 20:44:59 LibreELEC kernel: sd 0:0:0:0: [sda] Write Protect is off
Feb 08 20:44:59 LibreELEC kernel: sd 0:0:0:0: [sda] Mode Sense: 4f 00 00 00
Feb 08 20:44:59 LibreELEC kernel: sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Feb 08 20:44:59 LibreELEC kernel:  sda: sda1
Feb 08 20:44:59 LibreELEC kernel: sd 0:0:0:0: [sda] Attached SCSI disk
Feb 08 20:44:59 LibreELEC systemd[1]: Starting Udevil mount service...
Feb 08 20:45:00 LibreELEC kernel: EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null)
Feb 08 20:45:00 LibreELEC udevil[809]: Mounted /dev/sda1 at /media/MMEDIA_MASTER
Feb 08 20:45:00 LibreELEC systemd[1]: Started Udevil mount service.

Display More

Step 2: Disconnecting hdd:

Code

Feb 08 20:46:18 LibreELEC kodi.sh[371]: udevil: success running umount as current user
Feb 08 20:46:24 LibreELEC kernel: usb 1-1.2: USB disconnect, device number 9
Feb 08 20:46:24 LibreELEC kernel: usb 1-1.2.1: USB disconnect, device number 10
Feb 08 20:46:24 LibreELEC kernel: sd 0:0:0:0: [sda] Synchronizing SCSI cache
Feb 08 20:46:24 LibreELEC kernel: sd 0:0:0:0: [sda] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=0x00
Feb 08 20:46:24 LibreELEC systemd[1]: Stopping Udevil mount service...
Feb 08 20:46:24 LibreELEC udevil[880]: udevil: error 55: cannot find '/dev/sda1' mounted in mtab
Feb 08 20:46:24 LibreELEC systemd[1]: Stopped Udevil mount service.

Step 3: Connecting hdd again (now it is failing):

Code

Feb 08 20:47:05 LibreELEC kernel: usb 1-1.2: new high-speed USB device number 11 using dwc_otg
Feb 08 20:47:05 LibreELEC kernel: usb 1-1.2: New USB device found, idVendor=0bc2, idProduct=ab44, bcdDevice=48.85
Feb 08 20:47:05 LibreELEC kernel: usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 08 20:47:05 LibreELEC kernel: usb 1-1.2: Product: Backup+ Hub
Feb 08 20:47:05 LibreELEC kernel: usb 1-1.2: Manufacturer: Seagate
Feb 08 20:47:05 LibreELEC kernel: usb 1-1.2: SerialNumber: 01CB8175B25Y
Feb 08 20:47:05 LibreELEC kernel: hub 1-1.2:1.0: USB hub found
Feb 08 20:47:05 LibreELEC kernel: hub 1-1.2:1.0: 3 ports detected

Step 4: Disconnecting hdd again:

Code

Feb 08 20:49:02 LibreELEC kernel: usb 1-1.2: USB disconnect, device number 11

**vpeter** · February 9, 2019 at 9:30 AM

When disk is not recognized can you execute

Code

lsusb -v | pastebinit

# wait at least 30 seconds and then execute

lsusb -v | pastebinit
dmesg | pastebinit

and post all three urls you get.

zeitalex · February 9, 2019 at 11:24 AM

lsusb -v | pastebinit

can't get debug descriptor: Resource temporarily unavailable

can't get device qualifier: Resource temporarily unavailable

can't get debug descriptor: Resource temporarily unavailable

can't get device qualifier: Resource temporarily unavailable

can't get debug descriptor: Resource temporarily unavailable

http://ix.io/1azd

sfter approximately 30 sec.:

lsusb -v | pastebinit

can't get debug descriptor: Resource temporarily unavailable

can't get device qualifier: Resource temporarily unavailable

can't get debug descriptor: Resource temporarily unavailable

can't get device qualifier: Resource temporarily unavailable

can't get debug descriptor: Resource temporarily unavailable

http://ix.io/1azd

dmesg | pastebinit

http://ix.io/1azg

zeitalex · February 9, 2019 at 12:44 PM

both urls above produced by lsusb -v | pastebinit before and after 30 sec. are same. Probably due to that there are no changes.

After I disconnect and connect HDD it is recognized. Below is the log:

lsusb -v | pastebinit

can't get debug descriptor: Resource temporarily unavailable

can't get device qualifier: Resource temporarily unavailable

can't get debug descriptor: Resource temporarily unavailable

can't get device qualifier: Resource temporarily unavailable

can't get debug descriptor: Resource temporarily unavailable

http://ix.io/1aa0

**vpeter** · February 9, 2019 at 1:40 PM

Sorry, I'm out with ideas.

zeitalex · February 25, 2019 at 9:19 AM

Solved, see: Ocasional system freezes