Seagate Backup Plus Hub 8TB External Desktop HDD Won't Mount? [SOLVED]

Hi, I bought this hard drive:

Amazon.com: Seagate Backup Plus Hub 8TB External Desktop Hard Drive Storage (STEL8000100): Computers & Accessories

But it won't mount? I've install LibreELEC on a ASUS CN60 Chromebox. I've tried it in each of the 4 USB 3.0 ports and it simply won't mount.

However, when I unplug the HDD, I get this notification:

Quote

Successfully removed storage device

But, I can't see it mounted anywhere when it's plugged in? I can see my other USB 3.0 HDD's just fine.

I can even connect a USB 3.0 HDD hard drive into its built-in USB hub and openELEC will mount it. However, I can't see the 8.0TB drive mounted at all?

This a real conundrum. Any ideas?

Quote from Jocke.Sve

How is the drive formatted/partitioned?

Please provide logfife when drice attached

HOW TO:Provide Logfile - LibreELEC

The drive is NTFS, which is the same as all of my USB 3.0 HDD drives. I use NTFS because some of the MKV files are very large.

Here's the pastebin:

OpenELEC USB HDD not mounted issue - Pastebin.com

Thank you!

Quote from Klojum

Make sure that the external drive is not still in hibernation or suspend mode from a Windows session.

Also double-check for any disk errors, because Linux does not like them.

Connect the drive and SSH into your Chromebox, and provide the URLs from the following commands

blkid: (hmm, it shows up in here as Movies 3)

/dev/sda1: LABEL="System" UUID="575d347d-ce17-4c82-b967-f65b1be93ece" TYPE="ext4" PARTUUID="98ad157b-01"
/dev/sda2: LABEL="Storage" UUID="6b944810-df24-428d-a925-8e49462de498" TYPE="ext4" PARTUUID="98ad157b-02"
/dev/sdb1: PARTLABEL="Microsoft reserved partition" PARTUUID="d2a27213-6b77-4207-9a98-c49f04236a1c"
/dev/sdb2: LABEL="Movies 3" UUID="0E8EC8E38EC8C505" TYPE="ntfs" PARTLABEL="Basic data partition" PARTUUID="0a266a96-0dfd-434d-814a-82a50ba58803"
/dev/loop0: TYPE="squashfs"
/dev/sdc1: LABEL="Movies 2" UUID="34BCE1B0BCE16D34" TYPE="ntfs" PARTUUID="3d4c4f5d-01"
/dev/sdd1: LABEL="Movies 1" UUID="6E44965544961FBF" TYPE="ntfs"
/dev/sde1: LABEL="Movies 4" UUID="4E6A894E6A8933AD" TYPE="ntfs" PARTUUID="62ff2e03-01"

mount:

devtmpfs on /dev type devtmpfs (rw,relatime,size=950104k,nr_inodes=237526,mode=755)
proc on /proc type proc (rw,relatime)
sysfs on /sys type sysfs (rw,relatime)
/dev/sda1 on /flash type ext4 (ro,noatime,data=ordered)
/dev/sda2 on /storage type ext4 (rw,noatime,data=ordered)
/dev/loop0 on / type squashfs (ro,relatime)
tmpfs on /dev/shm type tmpfs (rw,nosuid,nodev)
devpts on /dev/pts type devpts (rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000)
tmpfs on /run type tmpfs (rw,nosuid,nodev,mode=755)
tmpfs on /sys/fs/cgroup type tmpfs (ro,nosuid,nodev,noexec,mode=755)
cgroup on /sys/fs/cgroup/systemd type cgroup (rw,nosuid,nodev,noexec,relatime,xattr,release_agent=/usr/lib/systemd/systemd-cgroups-agent,name=systemd)
cgroup on /sys/fs/cgroup/cpu,cpuacct type cgroup (rw,nosuid,nodev,noexec,relatime,cpu,cpuacct)
cgroup on /sys/fs/cgroup/cpuset type cgroup (rw,nosuid,nodev,noexec,relatime,cpuset)
cgroup on /sys/fs/cgroup/memory type cgroup (rw,nosuid,nodev,noexec,relatime,memory)
cgroup on /sys/fs/cgroup/devices type cgroup (rw,nosuid,nodev,noexec,relatime,devices)
cgroup on /sys/fs/cgroup/freezer type cgroup (rw,nosuid,nodev,noexec,relatime,freezer)
cgroup on /sys/fs/cgroup/blkio type cgroup (rw,nosuid,nodev,noexec,relatime,blkio)
cgroup on /sys/fs/cgroup/perf_event type cgroup (rw,nosuid,nodev,noexec,relatime,perf_event)
tmpfs on /tmp type tmpfs (rw)
tmpfs on /var type tmpfs (rw,relatime)
debugfs on /sys/kernel/debug type debugfs (rw,relatime)
mqueue on /dev/mqueue type mqueue (rw,relatime)
/dev/sdd1 on /var/media/Movies 1 type fuseblk (rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096)
/dev/sdc1 on /var/media/Movies 2 type fuseblk (rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other)
/dev/sde1 on /var/media/Movies 4 type fuseblk (rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other)

dmesg: Seagate Backup Plus Hub 8TB External Desktop HDD dmesg - Pastebin.com

SOLUTION:

I plugged the HDD into my Nvidia Shield Android TV to see if the NSATV could mount it. In Android, ES File Explorer detected it and "mounted" it but I could not open the drive. I opened SPMC (Kodi variant for Android) and it did not show up.

I decided to reboot the NSATV, just for the hell of it.

After it started again, I opened SPMC and I could see the drive! I explored the drive and was able to view movies on it! It was still not accessible by using ES File Explorer.

In the back of my mind, I was hoping that maybe now LibreELEC on the Asus Chromebox could properly mount it. I plugged the HDD and turned on on the Asus Chromebox and it worked! I could now see my HDD! I've set the content and it's now scraping the media.

So, this is what the drive looks like after a successful on an NSATV:

• $RECYCLE.BIN
• Android
  
  • data
  • obb
• LOST.DIR
  
  • empty
• Movies (pre-existing folder)
• NVIDIA_SHIELD
  
  • empty
• Screensavers (pre-existing folder)
• System Volume Information
  • IndexerVolumeGuid
  • tracking.log
  • WPSettings.dat

Hope this helps anyone else running into this problem!