[RPi5][LibreELEC v12.0.2] Frequent crashes when files are playing from pm4k add-on

MostNormalAnimeFan · June 11, 2025 at 12:36 AM

Hello LibreELEC experts!

I'm currently encountering some issues with my Raspberry Pi 5 running LibreELEC 12.0.2 crashing. The issue seems to be restricted to certain files being played from a local Plex server via the pm4k (plexmod for Kodi) add-on. The device crashes/becomes unresponsive after 1 or 2 episodes are played. Enabling debug logging seems to accelerate the issue, only a minute or two of an episode will play before the same crashing behavior.

SSH is unresponsive, so I've attached the file from ~/.kodi/temp/kodi.old.log, rather than running pastekodi to get the file from ~/.kodi/temp/kodi.log

https://paste.libreelec.tv/moral-pika.log

I've checked through logs for the Plex Media Server and the Kodi logs when enabling the verbose logging for the pm4k add-on, but I wasn't able to find any clues about the cause of the issue from those logs.

Let me know if I can provide any further information. If I need to post this in another topic or forum, don't hesitate to tell me so!

**Da Flex** · June 11, 2025 at 5:34 PM

You didn't read the forum rules. Remove all banned add-ons and repos. Post another log, if the issue remains afterwards.

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newphreak

March 15, 2016 at 1:02 AM

MostNormalAnimeFan · June 12, 2025 at 3:47 AM

Where can I find the forum rules? Thanks!

MostNormalAnimeFan · June 12, 2025 at 4:56 AM

Never mind, I’ve found them

MostNormalAnimeFan · June 12, 2025 at 9:59 PM

I've reverted the installation to default settings and data in order to remove any banned repos or add-ons. I've installed the pm4k add-on from the creator's repo (Don't Panic) and I'm still encountering the same behavior.

Here is the log file leading up to a crash:

https://paste.libreelec.tv/deciding-slug.log

**Da Flex** · June 12, 2025 at 11:20 PM

Code

2025-06-12 19:38:12.771 T:1000     info <general>: Disabled debug logging due to GUI setting. Level 0.

We need log level 1.

You can activate it by creating an advancedsettings.xml file.

MostNormalAnimeFan · June 12, 2025 at 11:44 PM

Understood, I've created that file, added the flag for log level 1 and I'm attempting to reproduce the crash.

One other note, I've notice a message in the journalctl -a -b -0 section of the log when running pastekodi that had a warning about undervolting. I was originally using a 10W power supply, and I've changed that to a 20W power supply now. Wanted to mention that in case that solves the issue.

**popcornmix** · June 13, 2025 at 11:52 AM Best Answer

Quote from MostNormalAnimeFan

One other note, I've notice a message in the journalctl -a -b -0 section of the log when running pastekodi that had a warning about undervolting. I was originally using a 10W power supply, and I've changed that to a 20W power supply now. Wanted to mention that in case that solves the issue.

Running with an inadequate power supply (that the undervolting lines prove) can certainly cause random crashes.

MostNormalAnimeFan · June 17, 2025 at 5:49 PM

I haven't encountered a crash since changing the power supply, hoping that was the solve. Calling this resolved, thanks to all who helped!