Background sound dropping out help solve please

Hello,

I’m having an issue with my raspberry pi 4 4gb dropping audio tv and movie play back. The dialogue plays ok but when anyone stops talking the audio drops out. So there is no background music or ambience sounds. When someone resumes talking the audio kicks back in. The media is stored on a 512 gb thumb drive. The media is 720p, 2 ch stereo and encoded in h256/nvenc. I’ve also tried running the media from a 2 tb seagate portable drive and I get the same results. I have tried force_turbo=1 or core_freq_min=500 in config.txt

I’d appreciate any ideas
Thank you

Andy

Quote from chewitt

LE version? .. Debug Logs? .. Media Sample for testing?

I will get you that information, but it will have to be this weekend, thank you for the reply. When you say media sample, you would like me to upload one of the shows?

Andy

Quote from chewitt

Either a whole show or 60 seconds of a show if that's easier .. enough to test.

I hope this is what you need, LE version 12.0.0

logs

media sample.mkv

Let me know if you need anything else or if these links work.

Thank you

Andy

Quote from chewitt

The debug log doesn't show anything being played, so not much use

Ok, so does the log only show current session? I have this setup in our RV, so I ran the Pi/LE then shut the system down brought the pi inside the house. I then ssh in to get log. Ill have to see if i can reach the pi over wifi will in the trailer if the log is only for the current powered on session.

Quote from chewitt

The debug log doesn't show anything being played, so not much use

Try this one

Ok this log is with a file playing

Any one have ideas from last posted log?

Quote from Da Flex

You probably get your videos from illegal sources, and they aren't encoded correctly:

Code

2024-08-02 17:51:35.042 T:881     debug <general>: ActiveAE::SyncStream - average error of 102.118088, start adjusting
2024-08-02 17:51:35.092 T:881     debug <general>: ActiveAE::SyncStream - average error 2.118088 below threshold of 30.000000
...
Feb 27 17:26:21.857301 Lanser kernel: v3d fec00000.v3d: MMU error from client CLE (4) at 0x6dc1000, pte invalid
Feb 27 17:26:25.549369 Lanser iwd[410]: invalid HE capabilities
Feb 27 17:26:25.549889 Lanser iwd[410]: error parsing non-HT rates

That’s a bold statement

I’ve come to the conclusion that the tv in our RV has an issue outputting the media. I can attach the pi to a TV inside our home and the shows play back with out issue.