[RPi5] LE 12.0.0 and NTFS HDD Problem

tomybyte · May 31, 2024 at 4:34 PM

I have major problems with LibreELEC 12.0 RPi5 and NTFS HDD.

If I connect the HDD while booting, I see the boot.log text above the LibreELEC boot logo.
The boot often crashed before the Kodi interface and the hard drive is not mounted.

If I connect the HDD after booting, LibreELEC crashes completely and SSH is no longer possible.

At first I followed the under voltage problem without success.

/flash/config.txt
usb_max_current_enable=1

rpi-eeprom-config -e
PSU_MAX_CURRENT=5000

Then I used an active USB HUB without success.

The problem seems to be related to RPi5 + NTFS!
The problem does not occur with LibreELEC 12.0 RPi4 + NTFS!

This "nofail" change prevents LibreELEC from crashing, but the disk is unmounted.
cp /etc/udevil/udevil.conf /storage/.config/udevil.conf
nano /storage/.config/udevil.conf
default_options_ntfs = nosuid, noexec, nodev, noatime, nofail, fmask=0133, uid=$UID, gid=$GID

This is my last log with connected HDD while booting
https://paste.libreelec.tv/master-anchovy.log

I'm happy about any help

Sincerely

Tomy

tomybyte · June 1, 2024 at 8:12 AM

This is how the error can be reproduced:

1) Write a file to NTFS HDD in Windows 11
2) then LibreELEC 12.0 RPi5 + NTFS HDD = LibreELEC crashes
3) then LibreELEC 12.0 RPi4 + NTFS HDD = runs without problems
4) then LibreELEC 12.0 RPi5 + NTFS HDD = runs without problems

This means that LibreELEC 12.0 RPi4 "heals" the NTFS HDD and then it also runs in the RPi5!

Sincerely

Tomy

**mglae** · June 1, 2024 at 9:50 AM

Code

May 31 16:31:00.945664 LibreELEC udevil[859]: udevil: denied 90: option 'nofail' is not an allowed option

tomybyte · June 1, 2024 at 11:21 AM

mglae thanks and it doesn't solve the problem either. I've listed all the things I tested just for the sake of completeness.

Sincerely

Tomy

tomybyte · June 1, 2024 at 3:11 PM

mglae This is my last RPi5 log with connected HDD while booting without 'nofail' option

I'm happy about any help

Sincerely

Tomy

Code

Feb 27 18:26:05.686805 LibreELEC kernel: ntfs3: Max link count 4000
Feb 27 18:26:05.941540 LibreELEC kernel: Unable to handle kernel paging request at virtual address ffff80020033cff0
Feb 27 18:26:05.941658 LibreELEC kernel: Mem abort info:
Feb 27 18:26:05.994169 LibreELEC kernel:   ESR = 0x0000000096000006
Feb 27 18:26:05.994393 LibreELEC kernel:   EC = 0x25: DABT (current EL), IL = 32 bits
Feb 27 18:26:05.994475 LibreELEC kernel:   SET = 0, FnV = 0
Feb 27 18:26:06.037434 LibreELEC kernel:   EA = 0, S1PTW = 0
Feb 27 18:26:06.037706 LibreELEC kernel:   FSC = 0x06: level 2 translation fault
Feb 27 18:26:06.037780 LibreELEC kernel: Data abort info:
Feb 27 18:26:06.037829 LibreELEC kernel:   ISV = 0, ISS = 0x00000006, ISS2 = 0x00000000
Feb 27 18:26:06.037908 LibreELEC kernel:   CM = 0, WnR = 0, TnD = 0, TagAccess = 0
Feb 27 18:26:06.037976 LibreELEC kernel:   GCS = 0, Overlay = 0, DirtyBit = 0, Xs = 0
Feb 27 18:26:06.038031 LibreELEC kernel: swapper pgtable: 16k pages, 47-bit VAs, pgdp=000000000134c000
Feb 27 18:26:06.075893 LibreELEC kernel: [ffff80020033cff0] pgd=18000001ffff4003, p4d=18000001ffff4003, pud=18000001ffff4003, pmd=0000000000000000
Feb 27 18:26:06.107347 LibreELEC kernel: Internal error: Oops: 0000000096000006 [#1] SMP

Display More

**mglae** · June 1, 2024 at 10:56 PM

If a chkdsk on Windows does not fix the issue you can only wait until the kernel ntfs3 driver is is more stable in the future.

tomybyte · June 2, 2024 at 10:09 AM

So it seem a problem with the 16kB pages kernel. And people recommend to using the 4kB pages kernel.

External NTFS 8TB HDD does not mount since last update 13.03.24 · Issue #6036 · raspberrypi/linux

Describe the bug Since the last update from March 13, 2024 my external 8TB WD Elements does not mount. It worked fine until this update. I’ve checked the drive…

github.com

Switch to the kernel8.img by default when the page size is 16k bytes · Issue #4346 · raspiblitz/raspiblitz

Jan 01 18:21:03 raspberrypi systemd[1]: Started fulcrum.service - Fulcrum. Jan 01 18:21:03 raspberrypi Fulcrum[1301304]: <jemalloc>: Unsupported system page…

github.com

https://forums.raspberrypi.com/viewtopic.php?t=367545&start=25

Is it possible in LibreELEC to switch to 4k kernel if i set kernel=kernel8.img in /boot/firmware/config.txt ?

HarryH · June 2, 2024 at 11:33 AM

Nice finding.
But if you look at /flash, there is currently only kernel.img available. You will need a custom build for this test.

**mglae** · June 2, 2024 at 11:40 AM

... and I'm wondering if choosing a different kernel is only a variation of temporary using a different distribution.

**chewitt** · June 2, 2024 at 1:21 PM

For kicks, this image (LE13/master, so backup /storage/.kodi first so you can revert to LE12 after) is compiled with 4K pages:

https://chewitt.libreelec.tv/testing/LibreELEC-RPi5.aarch64-12.80.0.tar

Go experiment and see if that resolves anything?

EDIT: now linking the right image

HarryH · June 2, 2024 at 1:37 PM

chewitt ,

the AMLGX image works for RPi5 too?

**chewitt** · June 2, 2024 at 1:49 PM

Quote from HarryH

the AMLGX image works for RPi5 too?

No .. too much finger memory with Amlogic images. Link updated.

tomybyte · June 2, 2024 at 3:32 PM

chewitt thanks a lot!

It seem to work now! NTFS HDD will be detected after Windows 11 writhing.

https://paste.libreelec.tv/true-drake.log

I will test the next days, but I think this was the solution!

uname -a
Linux LibreELEC 6.6.28 #1 SMP Thu Apr 25 11:30:41 UTC 2024 aarch64 GNU/Linux

touch /storage/.update/.nocompat
cd /storage/.update
wget https://chewitt.libreelec.tv/testing/LibreELEC-RPi5.aarch64-12.80.0.tar
reboot

uname -a
Linux LibreELEC 6.6.31 #1 SMP Sun Jun 2 11:58:09 UTC 2024 aarch64 GNU/Linux

tomybyte · June 4, 2024 at 4:15 PM

chewitt the problem is definitely solved. Thank you again for your support!

Sincerely

Tomy

**chewitt** · June 5, 2024 at 5:41 AM

tomybyte The current working theory among Pi devs is that something related to error validation fails under 16K pages and thus when the filesystem ends up in an 'unclean' state (which happens sometimes in normal use) the driver cannot self-fix the issue. Booting the 4K kernel allows validation to complete resulting in a 'clean' filesystem state again. Once it's clean you should be able to run 16K page kernels; until the filesystem ends up unclean again.

Store a copy of the image I've shared somewhere (as I will likely overwrite it with a 16K kernel version) and switch to an LE13 nightly which has the default 16K kernel. First proove that you can boot fine with it (we expect this to succeed). Then we wait for NTFS to end up in a dirty state again. Then you can use the 4K image to test the "one 4K boot fixes" theory.

tomybyte · June 5, 2024 at 11:21 AM

Chewitt ok, I will do this.

Sincerely

Tomy

Hi Chewitt,
I reproduced the error again for you and very importantly, the error occurs every time I copy files on the NTFS HDD in Windows 11.
The kernel panic error occurs on LibreELEC-RPi5.aarch64-12.0.0.img.gz and on LibreELEC-RPi5.aarch64-13.0-nightly-20240605-9f0418c.img.gz.
The kernel panic error does not occur on LibreELEC-RPi5.aarch64-12.80.0.tar (chewitt)!
As soon as the NTFS HDD is started in LibreELEC-RPi5.aarch64-12.80.0.tar (chewitt), the error no longer occurs with the other two images.

Unfortunately I can't generate any logs because SSH login is not possible.

Sincerely

Tomy

HarryH · June 5, 2024 at 4:59 PM

tomybyte ,

only to be sure. After you wrote a file to the external NTFS HDD, you disconnect (unmount) properly via taskbar icon and waited until Windows said "it's safe to unplug the device" or something like that, before you physically disconnected the drive?

Safely remove hardware in Windows - Microsoft Support

tomybyte · June 5, 2024 at 8:07 PM

HarryH yes, I unmount the HDD always via taskbar icon.

Sincerely

Tomy

[RPi5] LE 12.0.0 and NTFS HDD Problem

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