Error backing up

stix16 · September 24, 2023 at 10:55 PM

Hi,

I tried to do a Create System and Kodi Backup and i got the following error: "Backup is incomplete. An error occurred. See Kodi log for details"

I tried looking at the log but nothing looked obvious to me (Log at http://ix.io/4HlI )

Any help would be appreciated.

Thanks!

petediscrete · September 25, 2023 at 12:07 AM

Do you have enough storage space available to do a backup

stix16 · September 25, 2023 at 2:13 PM

Thanks for the question. My previous backups have been less than 1 GB and my available space is >200GB so I don't think that is the issue. It seems to fail almost immediately after what looks like trying to back up tvheadend.

**HiassofT** · September 25, 2023 at 2:49 PM

It looks like your 500GB drive is dying

Code

Sep 24 17:24:51.239391 LibreELEC kernel: sd 3:0:1:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=1s
Sep 24 17:24:51.239860 LibreELEC kernel: sd 3:0:1:0: [sdb] tag#0 Sense Key : 0x3 [current] 
Sep 24 17:24:51.240185 LibreELEC kernel: sd 3:0:1:0: [sdb] tag#0 ASC=0x11 ASCQ=0x4 
Sep 24 17:24:51.240507 LibreELEC kernel: sd 3:0:1:0: [sdb] tag#0 CDB: opcode=0x28 28 00 15 17 16 90 00 00 08 00
Sep 24 17:24:51.240824 LibreELEC kernel: I/O error, dev sdb, sector 353834640 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2

so long,

Hias

petediscrete · September 25, 2023 at 4:20 PM

I had an idea your problem was drive related. I’d try and save as much data as possible while you can still access the drive. You could then start the recovery process and possibly reformat the drive in a Linux friendly.

Before attempting this process you could try and remove the TVH client and backend and attempt to perform a backup again to rule out any problems with TVH.

Again before trying any of this could you confirm what hardware LE is installed on and what tuner you are using for TVH

stix16 · September 25, 2023 at 10:25 PM

I am using a very old intel box (i3) and an HDHomeRun Dual. I was able to find a couple year old backup that i could copy off and restored it to a new drive. Then I upgraded and updated from there. It was was more work than if the backup worked, but less than starting over from scratch. I think I am back and running now. Thanks!