L11 update

dannyq · March 11, 2023 at 7:14 PM

Need some help.

I just updated to L11. All went well and the system rebooted. Is stuck at "LiberELEC(official):11.0.0" at upper left corner and the rest is black screen'

Upgrade was for x86.

Thanks for your help

**Da Flex** · March 11, 2023 at 8:42 PM

Try the generic-legacy version.

dannyq · March 11, 2023 at 9:33 PM

Thanks for the reply. I did choose the Generic Legacy for the update.

**Da Flex** · March 11, 2023 at 10:45 PM

Which hardware do you use? (graphics card, processor, RAM size)

Can you login by SSH? If yes...

Please provide a full debug log.

How to post a log (wiki)

1. Enable debugging in Settings>System Settings>Logging
2. Restart Kodi
3. Replicate the problem
4. Generate a log URL (do not post/upload logs to the forum)

use "Settings > LibreELEC > System > Paste system logs" or run "pastekodi" over SSH, then post the URL link

dannyq · March 12, 2023 at 1:48 AM

It's a PC, GPU is an NVIDEA 1060 with 4 megs of ran. CPU is an I5 with 8 megs ram. I am ignorant on how to log into SSH, I read up on it and do have it installed in my desktop but have no idea how to get the info I need to log into the Media Server.

dannyq · March 13, 2023 at 11:18 PM

Here are some of the files which I hope will allow you to see what may be happening. 01_KODI.log 03_Hardware.log 08_Filesystem.log 09_Journal-cur.log 01_KODI.log 03_Hardware.log 08_Filesystem.log 09_Journal-cur.log 03_Hardware.log 08_Filesystem.log 09_Journal-cur.logattach]

**Da Flex** · March 14, 2023 at 1:22 AM

Can you create an advancedsettings.xml, and activate log level 1 for another kodi.log?

I'm thinking it's a kernel issue. Make sure your BIOS is up-to-date.

Code: 09_Journal-cur.log

Mar 13 17:06:10 LibreELEC kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT1._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Mar 13 17:06:10 LibreELEC kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT1._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Mar 13 17:06:10 LibreELEC kernel: ata2.00: ATA-8: Corsair Force LS SSD, S8FM06.9, max UDMA/133
Mar 13 17:06:10 LibreELEC kernel: ata2.00: 117231408 sectors, multi 16: LBA48 NCQ (depth 32), AA
Mar 13 17:06:10 LibreELEC kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT1._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Mar 13 17:06:10 LibreELEC kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT1._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)

**heitbaum** · March 14, 2023 at 8:54 AM

Hi dannyq

I can see the nvidia device in the logs and also that Kodi is not finding it - that is why the black screen.

Can you please run the below command - I want to confirm that it is the Generic-legacy image.

cat /etc/os-release

dannyq · March 14, 2023 at 12:55 PM

unfortunately I am not sure where to enter that command. It took me a few days to read up on getting you the logs. I've never had to do anything like this. I do know how to create bootable USB. I am going to do a fresh install, to start over again.

**heitbaum** · March 14, 2023 at 3:06 PM

If you can use this file to make your USB - That would be best: https://test.libreelec.tv/11.0/Generic/G…-8b01ceb.img.gz

Alternatively as you got the logs from the \\libreelec share (I’m guessing) - place the above file in the update folder at \\libreelec\update. (I’m not sure if your system is auto-rebooting - if so that’s fine / otherwise Don’t power off straight away - wait 1-2 minutes before powering off/on.)

It is the latest nightly LE11 that includes a couple of fixes (not related to nvidia) but wireless - that I saw you had in use in the logs.

If you can ssh to your LibreELEC system (based on the logs - I don’t think you have ssh enabled) - then you can run the command.

Suggested approach:

A) place the Generic-legacy img.gz (as above) into the update folder (Let the system reboot)

B) if that doesn’t work

C) download https://releases.libreelec.tv/LibreELEC-Gene…4-10.0.4.img.gz and place that in the update folder ( Let the system reboot)

D) if (A) or (C) is successful - enable ssh / then you can ssh to you LibreELEC as > ssh [email protected] from your windows / or other machine.

dannyq · March 14, 2023 at 5:10 PM

Done and it is working. I just need to remember how to get sound working, it is playing movies but no sound.

dannyq · March 14, 2023 at 5:49 PM

Small hick up. I can't get into liberelec it's asking for username and password. I never added any, so is there a default I missed?

**heitbaum** · March 14, 2023 at 6:05 PM

Ssh username is root

Default password is libreelec

dannyq · March 14, 2023 at 6:07 PM

thanks. Sadly went right past it

Not such a small hick up. It's not logging me in. No message just keeps asking for Password and username. What step next?

**Da Flex** · March 14, 2023 at 6:35 PM

Congrats for having video! The ACPI bug only affects power management, so I think it's OK on older hardware.

Do ssh root@<IP_NUMBER_OF_YOUR_LE_DEVICE> from another PC. You will see that IP number in your router menu.

dannyq · March 15, 2023 at 8:14 PM

Hello again. Can't get sound to work. Here are some log files.

**Da Flex** · March 15, 2023 at 8:20 PM

Code: 01_KODI.log

2023-03-15 13:33:19.053 T:896      info <general>: Loading skin file: /storage/.kodi/addons/skin.aeon.nox.silvo/16x9/service-LibreELEC-Settings-mainWindow.xml, load type: LOAD_ON_GUI_INIT

Switch to the default skin, and do your audio settings again.

dannyq · March 15, 2023 at 8:48 PM

Will do and again, thank you.