No Sound / Mute after upgrade to 9.0.2

Besuz · June 14, 2019 at 10:06 PM

Hi,

just upgraded to 902, now the sound is gone and Kodi shows a red mute icon in the upper right corner.

Found some suggestions via google, but nothing is working:

-unmute via kore, nothing happens

-unmute via webif, nothing happens

-F8 or + key, actually the AVR does something (OSD), but no sound from kodi

-restart HTPC, no change

-power off TV & AVR and disconnect from power, no change

-replug HDMI cable, no change

-switch sound device, no change (but AVR "clicks")

Sound is working from different source on the AVR, so definetly a problem with Kodi.

Also sound was fine right before the upgrade.

Is there anything else i can test before burning anything?

thanks

Edit:

Code

LibreELEC (official): 9.0.2 (Generic.x86_64)
HTPC:~ # cat /storage/.kodi/userdata/guisettings.xml |grep audiooutput
    <setting id="audiooutput.ac3passthrough" default="true">true</setting>
    <setting id="audiooutput.ac3transcode" default="true">false</setting>
    <setting id="audiooutput.atempothreshold" default="true">2</setting>
    <setting id="audiooutput.audiodevice">ALSA:hdmi:CARD=HDMI,DEV=1</setting>
    <setting id="audiooutput.channels">7</setting>
    <setting id="audiooutput.config">1</setting>
    <setting id="audiooutput.dtshdpassthrough" default="true">false</setting>
    <setting id="audiooutput.dtspassthrough" default="true">false</setting>
    <setting id="audiooutput.eac3passthrough" default="true">false</setting>
    <setting id="audiooutput.guisoundmode" default="true">1</setting>
    <setting id="audiooutput.maintainoriginalvolume" default="true">true</setting>
    <setting id="audiooutput.passthrough" default="true">false</setting>
    <setting id="audiooutput.passthroughdevice">ALSA:hdmi:CARD=HDMI,DEV=0</setting>
    <setting id="audiooutput.processquality">50</setting>
    <setting id="audiooutput.samplerate" default="true">48000</setting>
    <setting id="audiooutput.stereoupmix" default="true">false</setting>
    <setting id="audiooutput.streamnoise" default="true">true</setting>
    <setting id="audiooutput.streamsilence">5</setting>
    <setting id="audiooutput.truehdpassthrough" default="true">false</setting>
    <setting id="audiooutput.volumesteps" default="true">20</setting>

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**blueribb** · June 14, 2019 at 10:44 PM

It might be helpful to know what your htpc is and what version of LE you upgraded from

**Da Flex** · June 15, 2019 at 11:20 AM Official Post

Compared to my RPi output, I have the same audio device at those settings (rest looks OK):

Quote from Besuz

Code

    <setting id="audiooutput.audiodevice">ALSA:hdmi:CARD=HDMI,DEV=1</setting>
    <setting id="audiooutput.passthroughdevice">ALSA:hdmi:CARD=HDMI,DEV=0</setting>

Besuz · June 15, 2019 at 2:51 PM

Hi,

sorry, thats my system:

CPU: Celeron G1820

Mobo: Asus Q87T (with latest uefi)

Internal CEC-Adaptor (FW v9)

Sound and video both used fromCPU.

TV: Panasonic TX-50ASW654

AVR: Onkyo TX-SR444

HTPC connected to AVR connected to TV (HDMI)

**Da Flex** · June 15, 2019 at 3:39 PM Official Post

PS: Should be the same device number on both setting lines, like two times DEV=0 or two times DEV=1.

**Poirot** · August 19, 2019 at 1:25 AM

Late to the party, but just had the same issue.....kinda. Somehow I enabled mute from my remote and could not un-mute it. Found this thread, and connected a keyboard to the NUC and hit F8, and nothing. Seeing that it was an Apple keyboard, I hit the volume increase butting and vola! Pass-thru audio was fine, but no sound effects, and that mute label in the corner.

**Da Flex** · August 19, 2019 at 5:59 AM Official Post

Sir, you could define a mute / un-mute button on your remote control (full keymap list).

Here is an /storage/.kodi/userdata/keymaps/remote.xml example:

Code

<keymap>
  <global>
    <remote>
      <red>VolumeDown</red>
      <green>VolumeUp</green>
      <yellow>Mute</yellow>
      <blue>ContextMenu</blue>
    </remote>
  </global>
</keymap>

**Poirot** · August 19, 2019 at 8:30 PM

Sorry if I didn't explain it very well. Somehow I pressed a button on my Verizon FIOS remote that enabled the Kodi mute function. I had not mapped any keys on the remote to be a mute button. I tried several buttons, but it didn't un-mute. Had to attach a keyboard to get it to un-mute.

**Da Flex** · August 19, 2019 at 9:35 PM Official Post

Quote from Poirot

Sorry if I didn't explain it very well. Somehow I pressed a button on my Verizon FIOS remote that enabled the Kodi mute function. I had not mapped any keys on the remote to be a mute button. I tried several buttons, but it didn't un-mute. Had to attach a keyboard to get it to un-mute.

You can do two things with my method:

a) find the already defined and undesired mute button, and disable it by overwriting it with a "noop" action

b) keep the undesired mute function alive, and use a color button to un-mute (copy my example, and press yellow)

Besuz · April 4, 2020 at 12:19 AM

Hi,

I know this is coming late, but might help other people.

The issue might be that Kodi was muted via webif before I started the update, but I've never verified that.