Unable to connect to remote server.

bigbubbagumper6 · May 29, 2017 at 2:14 AM

All of the sudden I cannot update any of my libraries. I get the "Couldn't download information. Unable to connect to remote server. Would you like to continue scanning?" error. I've tried several different scraper sources, none will work for me. I know I'm connected to the internet because I'm still able to download new add-ons and whatnot. Not sure what would have changed?

Running 8.0.1 currently, I had upgraded to 8.0.2 but when I discovered the problem I rolled back to 8.0.1 to see if that was the issue (it wasn't).

Also not using any proxy.

**Klojum** · May 29, 2017 at 5:31 AM Official Post

Get us a full kodi.log file for starters.

Enable debugging, reboot, start the scanning, and upload your log file as described in the link.

bigbubbagumper6 · May 29, 2017 at 3:09 PM

Ok uploaded to PasteBin

Pastebin.com

**Klojum** · May 29, 2017 at 3:59 PM Official Post

I find this a bit odd:

Code

10:01:45.072 T:139710185862912   ERROR: Create - Error creating /storage/.kodi/temp/scrapers
10:01:45.072 T:139710185862912   ERROR: Create - Error creating special://temp/scrapers
10:01:45.072 T:139710185862912   ERROR: Create - Error creating /storage/.kodi/temp/scrapers/metadata.tvdb.com/
10:01:45.072 T:139710185862912   ERROR: Create - Error creating special://temp/scrapers/metadata.tvdb.com/

I'm only guessing that when no temp files can be created, it will also not be possible to unzip scraper info.

bigbubbagumper6 · May 29, 2017 at 5:23 PM

Should I try a fresh install and see if that alleviates the problem or do you think there's an issue with my OS harddrive?

bigbubbagumper6 · May 29, 2017 at 6:28 PM

Well tried doing a fresh install for the hell of it and the issue is resolved. Pretty annoying it seems like every couple months some new deal breaking issue arises and I have to spend hours/days getting it back to normal...oh well, thanks for the help Klojum

**Klojum** · May 29, 2017 at 7:52 PM Official Post

If all things went 100% flawlessly all the time, it wouldn't be much fun.

Unable to connect to remote server.

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