No muxes with Hauppauge WinTV-soloHD on LE 12.2 & tvheadend 4.3

    I had LE 12.0.2 with tvheadend 4,2 working well, but upgraded to LE 12.2.0 and read tvheadend 4.3 has to be used. I uninstalled tvh 4.2 and installed 4.3 but had no luck with the tvh setup (no muxes found). To avoid troubles from any "old leftover files" I did a new install of LE and tvh 4.3 but tvh finds no muxes and no services.

    The tuner is a USB Hauppauge-soloHD (lsusb: Bus 001 Device 005: ID 2040:8268 Hauppauge soloHD), and it is a DVB-C network.

    I believe it's a firmware problem, since it worked with LE 12.0.2 and TVH 4.2.

    I'm on holidays the next 10 days without access to the I-net. I will read your answers after my holidays.

    Greetings from Vienna, Austria,
    Heinz

    I have a similar problem, see here:

    Edited once, last by stefan327 (August 31, 2025 at 11:53 AM).

    Back from holidays I did a rebbot of LE (12.2.) and TVHeadend 4.3 and scanded dmesg for tuner related messages (see below)

    <[    9.923347] em28xx 1-1.3:1.0: New device HCW soloHD @ 480 Mbps (2040:8268, interface 0, class 0)
    [    9.923383] em28xx 1-1.3:1.0: DVB interface 0 found: bulk
    [    9.975901] em28xx 1-1.3:1.0: chip ID is em28178
    [   11.979847] em28xx 1-1.3:1.0: EEPROM ID = 26 00 01 00, EEPROM hash = 0x4bcfcb80
    [   11.979877] em28xx 1-1.3:1.0: EEPROM info:
    [   11.979884] em28xx 1-1.3:1.0:     microcode start address = 0x0004, boot configuration = 0x01
    [   11.988579] em28xx 1-1.3:1.0:     AC97 audio (5 sample rates)
    [   11.988611] em28xx 1-1.3:1.0:     500mA max power
    [   11.988619] em28xx 1-1.3:1.0:     Table at offset 0x27, strings=0x0e6a, 0x1888, 0x087e
    [   12.045246] em28xx 1-1.3:1.0: Identified as PCTV tripleStick (292e) (card=94)
    [   12.045294] em28xx 1-1.3:1.0: dvb set to bulk mode.
    [   12.045949] usbcore: registered new interface driver em28xx
    [   12.210632] em28xx 1-1.3:1.0: Binding DVB extension
    [   12.453306] em28xx 1-1.3:1.0: DVB: registering adapter 0 frontend 0 (Silicon Labs Si2168)...
    [   12.472248] em28xx 1-1.3:1.0: DVB extension successfully initialized
    [   12.472318] em28xx: Registered (Em28xx dvb Extension) extension
    [   12.552306] em28xx 1-1.3:1.0: Registering input extension
    [   12.691142] rc rc0: lirc_dev: driver em28xx registered at minor = 0, scancode receiver, no transmitter
    [   12.693483] em28xx 1-1.3:1.0: Input extension successfully initialized
    [   12.693512] em28xx: Registered (Em28xx Input Extension) extension
    [   15.902190] em28xx 1-1.3:1.0: DVB: adapter 0 frontend 0 frequency 0 out of range (48000000..870000000)>

    The last line is strange because the USB tuner worked well in the past (up to LE 12.0.2 and TVH 4.2) and all channels are on 366MHz. A manually added MUX shows Original Network ID 65536 which I didn't enter. The correct Network ID should be 43168.

    If the problem is caused by the USB tuner (Hauppage-soloHD), I'm willing to buy a new, working one. Any recommendations?

    The "out of range" message is normal and harmless, the reason is an initial tune without parameters set...

    Regarding to recommendations - I don't receive DVB-C but DVB-T2 and I am in general satisfied with Astrometa tuners (various HW versions), which are pretty universal and works fine for me, hopefully they should work with DVB-C as well.

    Astrometa DVB-T2 - LinuxTVWiki

    I started from scratch again: created microSD with LE 12.2.0 and installed TVHeadend 4.3 from the LE Add-on repo.

    Before I start to configure TVHE is there a way to check if the USB tuner Hauppauge WinTV-soloHD uses the correct driver(s) and firmware and would find all muxes and services?

    From the cable provider I have the following informations:

    NetID 43168
    Base Frequency 466MHz
    Symbolrate 6900 and
    QAM-Modulation 256

    Where and how should I enter those above numbers during TVHE configuration?

    Greetings from Vienna/Austria,
    Heinz

    Quote from mezera

    Where and how should I enter those above numbers during TVHE configuration?

    TVHeadend server web interface, PC or laptop: open a web browser and navigate to http://<ip-address>:9981 (replace the <ip-address> with the ip address of your LibreELEC device). Use google to find more about "TVHeadend server setup" or "TVHeadend web interface". The setup isn't very simple, needs a bit of "thinking", but after all, need to be done once, then you can forget it (at least till your provider will modify something...).

    I added a predefined mux from an other cable provider and changed frequency to my providers number, changed state to active and TVHE started scanning. Found 400+ services, filtered the encrypted services and mapped all.

    Result: Everything works again as expected. I'm up and running now.

    Greetings from Vienna/Austria
    Heinz