[x86-64] System Freezes

sufr3ak · April 7, 2025 at 5:59 PM

I'm running on a NUC and am looking for syslog files. I have random freezes that are unpredictable. I don't think it's Kodi, but possibly hardware related. I can run the system in debug mode, but it could be weeks before it freezes.

**Da Flex** · April 7, 2025 at 6:24 PM

Activate log level 1 at advancedsettings.xml, and reboot. Then logging runs in background.

When it freezes, and SSH ist usable, run pastekodi to upload the log.
When it freezes, and SSH ist not usable, reboot, and then run cat /storage/.kodi/temp/kodi.old.log | pastebinit.
Post the resulting URL.

sufr3ak · April 7, 2025 at 6:40 PM

Thank you. It may be some time before I have an update

sufr3ak · April 21, 2025 at 11:38 AM

Finally had a freeze. I didn't get a resulting url. But I'll try again from another client today.

sufr3ak · May 30, 2025 at 9:27 PM

couldn't upload to hastebin

**chewitt** · May 31, 2025 at 8:47 AM

You've posted an incomplete Kodi debug log (that doesn't show anything) and no system log. In short; nothing to comment on.

sufr3ak · May 31, 2025 at 4:09 PM

I'll repost. The original log file is 153 MB uncompressed. I snipped weeks of content after the first boot, play, etc. Then down to the start of the show when it crashed.

**chewitt** · June 1, 2025 at 8:19 AM

Quote from sufr3ak

I don't think it's Kodi, but possibly hardware related

You're not sharing a Kodi crash log so I have to assume Kodi didn't crash; and the debug log shared doesn't contain anything that stands out. However if as you suggest Kodi is not to blame and it's something lower level causing the issue, that won't ever show in the Kodi log anyway. For that reason you need to share the system log.