[x86-64] WiFi Problem with GMKtec G3 Plus

myksto · February 20, 2025 at 3:39 PM

Hi, I recently bought the GMKtec G3 Plus box with the new Intel N150. I had to install version 13 nigthly builds because version 12 stable and nightly builds didn't boot.

I'm very satisified with this box, it manages 4k high res video and audio with no problem. At home it's connected to my oled TV and soundbar through E-ARC.

The "problem" I'd like to bring to your attention is the fact that sometimes the box doesn't connect to saved wi-fi. Sometimes it simply doesn't show any active connections (in Libreelec plugin), other times it shows some networks but not the one I want it to connect to. I tried to disable an re-enable Wi-fi networks (in Libreelec plugin) but it does not help. The only way to make it connect to the saved network is to reboot the box one, twice and sometimes more.

I tried to make it operate in different wi-fi networks that uses different devices and tecnology (wi-fi 4, 5 and 6) but the problem persists.

The box uses the Realtek 8852BE wi-fi chip and as much as I know, Libreelec should have the correct driver to operate with it (please confirm).

I searched the forum and didn't find any relevant thread.

Could it be a driver problem?

Any help will be highly appreciated.

Thanks a lot.

Cheers,

Michele.

**chewitt** · February 21, 2025 at 3:57 AM

It should be using rtw89 which is a native kernel driver (not an external Realtek vendor driver). There isn't much we can do if the driver isn't performing well other than look at https://patchwork.kernel.org/project/linux-…e=&archive=both to see if there's anything we could backport that sounds/reads like a match; although usually the user report isn't technical enough and the patch descriptions are too deep-technical for an easy correlation of problems to patches.

Please run "dmesg | paste" and "lspci -nnk | paste" and share the URLs so we can see if there's any specific errors and to confirm the exact hardware being used.

myksto · February 23, 2025 at 12:59 PM

Sorry for the late.

Here's the link from the first command: https://paste.libreelec.tv/golden-kitten.log

The command "pspci -nnk | paste" generates a "-sh: pspci: not found" error.

I hope it can be useful.

**chewitt** · February 23, 2025 at 11:31 PM

"lspci -nnk | paste"

**chewitt** · February 24, 2025 at 3:19 AM

No errors reported in the log so I'd assume rtw89 is working to the best of its abilities. The one thing to check is setting the Wireless regulatory domain in the LE settings so the radio properties are aligned to the domain set in your router. Sometimes (but not always) the router advertises it and the driver auto-adjusts to match, but I don't see that in the system log, so either the driver doesn't support that kernel capability yet or the router doesn't advertise.

myksto · February 24, 2025 at 7:50 AM

Quote from chewitt

"lspci -nnk | paste"

Sorry for the mistyping...

Quote from chewitt

No errors reported in the log so I'd assume rtw89 is working to the best of its abilities. The one thing to check is setting the Wireless regulatory domain in the LE settings so the radio properties are aligned to the domain set in your router. Sometimes (but not always) the router advertises it and the driver auto-adjusts to match, but I don't see that in the system log, so either the driver doesn't support that kernel capability yet or the router doesn't advertise.

The log has been taken when the wireless connection was successful. When connection is not up I can't "paste" the log. Is there any way to view (and then copy) the log when connection is not successful? Maybe it would be more useful to see the log when connection can't be established.

Sorry but what is the "Wireless regulatory domain" and where can I find it in LE settings?

Thanks a lot.

**chewitt** · February 24, 2025 at 1:04 PM

Code

(
DATETIME=$(date +%Y%m%d%H%M)
sleep 60
journalctl -b 0 --no-pager > /storage/journal-${DATETIME}.log
}&

Create /storage/autostart.sh with that ^ content and reboot, and it will dump the systemd journal to /storage/journal-xxxxxxxx.log one minute after booting. If it fails to connect, note the minute, then reboot until it does connect and then login to pastebing the log from the console. I doubt the log(s) will show anything useful though.

The LE settings add-on can be accessed from Kodi settings if using the default skin, else it can be found under: Add-ons > Program Add-ons > LibreELEC settings > Network > Wireless Regulatory Domain.

myksto · February 24, 2025 at 3:14 PM

Thanks a lot.

I'll implement those commands ASAP then post in pastebin. In my system autostart.sh is in /storage/.config: is it the good place?

**Da Flex** · February 24, 2025 at 5:47 PM

Quote from myksto

In my system autostart.sh is in /storage/.config: is it the good place?

Yes, that's the one and only place.

myksto · February 25, 2025 at 6:23 PM

Here I am.

Today the box had a strange behavior, I turned it up and it took several minutes (say 4 at least) before connecting to wifi, I took the log.

Then I reboot it three times and it connected to wifi in few seconds, all the times.

Hope you cand find the reason of this stange behavior in the log:

External Content pastebin.com

Content embedded from external sources will not be displayed without your consent.

Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.

Thanks,

Michele.

**chewitt** · February 26, 2025 at 5:12 AM

There's nothing in the logs related to wireless other than rtw89 driver probe/load and some basic radio info from iwd. You can see connman cycling through some device up/down states, but that's not abnormal. I can't see any attempt to associate to a network in the log.. but that could be for a multitude of reasons.

myksto · March 13, 2025 at 7:11 PM

Hi Chewitt.

Today I encontered the same problem: wifi didn't connect and I had to restart system 2 times.

Here's the log, hoping you'll find sometighin useful:

External Content pastebin.com

Content embedded from external sources will not be displayed without your consent.

Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.

Thanks,

Michele.

**Da Flex** · March 13, 2025 at 10:36 PM

That log isn't helpful.

Please provide a full debug log.

How to post a log (wiki)

1. Enable debugging in Settings>System Settings>Logging
2. Restart Kodi
3. Replicate the problem
4. Generate a log URL (do not post/upload logs to the forum)

use "Settings > LibreELEC > System > Paste system logs" or run "pastekodi" over SSH, then post the URL link

**chewitt** · March 14, 2025 at 4:24 AM

I see nothing in the log beyond the wlan0 interface being created. There's no connection attempt.

I also see no reason to generate a Kodi debug log (as requested). It won't show anything related to connman/iwd/rtw89.

[x86-64] WiFi Problem with GMKtec G3 Plus

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