Error playing videos from Amazon VOD / inputstream adaptive

matthias · April 1, 2023 at 5:40 PM

I recently updated LibreELEC to 11.0.1 and cannot play videos from Amazon VOD anymore. When staring a video the screen turns black, then the sound starts and then the screen is displaying the video selection again with the rotating circle. The screen is flickering. When the video is stopped the display return to normal.

In the log I see the following error message multiple times:

Code

2023-04-01 18:13:46.893 T:996     debug <general>: EGL Debugging:
                                                   Error: EGL_BAD_ALLOC
                                                   Command: eglCreateImageKHR
                                                   Type: EGL_DEBUG_MSG_CRITICAL_KHR
                                                   Message: createImageFromDmaBufs failed
2023-04-01 18:13:46.893 T:996     debug <general>: CEGLImage::CreateImage - attributes:
                                                   EGL_WIDTH: 960
                                                   EGL_HEIGHT: 540
                                                   EGL_LINUX_DRM_FOURCC_EXT: YU12
                                                   EGL_YUV_COLOR_SPACE_HINT_EXT: EGL_ITU_REC601_EXT
                                                   EGL_SAMPLE_RANGE_HINT_EXT: EGL_YUV_NARROW_RANGE_EXT
                                                   EGL_YUV_CHROMA_VERTICAL_SITING_HINT_EXT: EGL_YUV_CHROMA_SITING_0_EXT
                                                   EGL_YUV_CHROMA_HORIZONTAL_SITING_HINT_EXT: EGL_YUV_CHROMA_SITING_0_EXT
                                                   EGL_DMA_BUF_PLANE0_FD_EXT: 84
                                                   EGL_DMA_BUF_PLANE0_OFFSET_EXT: 0
                                                   EGL_DMA_BUF_PLANE0_PITCH_EXT: 1088
                                                   EGL_DMA_BUF_PLANE1_FD_EXT: 84
                                                   EGL_DMA_BUF_PLANE1_OFFSET_EXT: 587520
                                                   EGL_DMA_BUF_PLANE1_PITCH_EXT: 1088
                                                   EGL_DMA_BUF_PLANE2_FD_EXT: 84
                                                   EGL_DMA_BUF_PLANE2_OFFSET_EXT: 588064
                                                   EGL_DMA_BUF_PLANE2_PITCH_EXT: 1088

2023-04-01 18:13:46.893 T:996     error <general>: CEGLImage::CreateImage - failed to import buffer into EGL image: 0x3003

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I am using the standard generic x86_64 image.

**Da Flex** · April 1, 2023 at 6:00 PM

Disable DRM Prime.

matthias · April 1, 2023 at 10:02 PM

DRM Prime was already disabled. I tried turning it on (with and without hardware acceleration). I tried switching from EGL to Direct-to-plane as well. The result was always the same as above.

**Da Flex** · April 2, 2023 at 10:11 AM

Try the Generic-legacy image. You can use the update folder method to switch among Generic and Generic-legacy.

getut · April 18, 2023 at 12:50 PM

Mild hijack, but relevant question to this thread.... this thread would seem to indicate that Amazom prime video is working again, but this is the ONLY thread I can find that seems to indicate that it is working. All the other threads that I have found are still indicating it doesn't work because the API changed. Can someone here post what they did that got them this far along?

**Da Flex** · April 19, 2023 at 2:14 AM

getut I don't say that it's working. Do you only have graphic issues, or no A/V at all?

ChristianH84 · May 2, 2023 at 8:49 PM

Hi,

getut: the developer fixed the problems, 0.9.7 should work.

I have exactly the same problem: I try to start a playback but the video itself won't start. The movie playback has started, I can hear the sounds etc, but won't see a picture. Using the legacy image as Da Flex suggested works, but I think this should be fixed on the normal image.

I'm using a Ryzen 5600G (with it's internal GPU). Maybe the problem is related to this?

Any ideas how we could catch the problem? It also doesn't work with the Netflix addon, so I think it's not directly a problem of the amazon vod addon.

gadget_guy · June 1, 2023 at 2:40 AM

I can also confirm that the latest version of the Amazon VOD works (as long as you also install WideVine). But if you can excuse another mild hijack, I have a question for other users of it.

Once I start an amazon video it plays fine. But navigating through the folders to browse whats available is so painfully sloooow. I have a fresh install with default settings, is there some setting i need to tweak to speed things up?

I never used the addon before this latest outage, so I don't have any experience to compare it to (ie was it always this slow). Frustrating because Amazon Prime on the crappiest of barely-smart Tv is quick and responsive.