AMD Ryzen Shutdown Problem (LE 11)

szabek1985 · March 15, 2023 at 2:17 PM

Hello,

I would like to ask for your help with Libreelec version 11.

It is not possible to stop or restart the PC. When stopping, the process stops at "Systemd-Shutdown {1}: Powering Off" with the process "Systemd-Shutdown {1}: Rebooting". I can only turn off the PC manually. Libreelec-geneic.x86_64-11.0.0.img.gz I installed a picture due to the HDR option. I tried the Libreelec-Generic-Legacy.x86_64-11.0.0.img.gz image (no HDR option here) but the same is the case. Furthermore, the system freezes in the standby state.

PC configuration asus b450-i latest bios, AMD Ryzen 5 3400U.

PLEASE HELP !!!

szabek1985 · March 26, 2023 at 7:39 PM

Hello, I tried the newer version "Libreelec-geneic.x86_64-11.0.1.img.gz" but the situation is the same. the PC does not turn off. I can only turn it off manually. Please someone help!

**Da Flex** · March 29, 2023 at 4:30 AM

Looks like LE can't unmount all drives. kodi.old.log contains more info about the last faulty shutdown.

activate log level 1 by creating an advancedsettings.xml file
reboot
replicate the issue by shutting down
reboot
login by SSH
open kodi.old.log by using the editor: nano /storage/.kodi/temp/kodi.old.log
copy and paste the content to PasteBin
post the resulting URL, so we can have a look
close the editor by Strg + X

szabek1985 · April 1, 2023 at 12:06 PM

Create advancedsettings.xml /storage/.kodi/userdata/advancedsettings.xml

Code

<advancedsettings>
    <loglevel>1</loglevel>
</advancedsettings>

kodi.old.log

**Da Flex** · April 1, 2023 at 1:59 PM

Thanks. The shutdown procedure at kodi.old.log looks good to me.

Can you say something about your hardware drives, especially about /flash?

My current theory is that LE's installation drive has errors. There are free hardware diagnostic tools, which can run from USB stick. So I would run one of those tools, and check all drives.

szabek1985 · April 2, 2023 at 6:36 AM

I modified syslinux.cfg

Code

DEFAULT linux
PROMPT 0


LABEL linux
KERNEL /KERNEL
APPEND boot=UUID=26A7-AC96 disk=UUID=46a8717a-cc95-4aec-835b-0600f1db5eca  quiet toram

This will unmount /flash

But the problem still exists.

kodi.log.old

External Content pastebin.com

Content embedded from external sources will not be displayed without your consent.

Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.

**Da Flex** · April 2, 2023 at 11:53 AM

The screen shot mentions a loop device, that can't be detached. Maybe you have to unmount or delete a loop device.

Here is a documentation for Linux loop devices: Click!

**Da Flex** · April 17, 2023 at 2:20 PM

Maybe this GRUB option helps: Click!

szabek1985 · April 22, 2023 at 7:15 PM

Unfortunately, the grub setting did not help. I installed LibreELEC-Generic.x86_64-10.0.4.img.gz image. Shutdown, restart and standby work perfectly with this version. I hope the problem will be fixed in the next version. Thanks!

**Da Flex** · April 22, 2023 at 7:52 PM

Thanks for the feedback. You can also try LE 12 Nightly. IF "Generic" doesn't work, try "Generic-legacy".

On SSH terminal for "LE 12 Generic":

Code

cd .update
wget https://test.libreelec.tv/12.0/Generic/Generic/LibreELEC-Generic.x86_64-12.0-nightly-20230422-eb9ba2d.img.gz
reboot

or "LE 12 Generic-legacy":

Code

cd .update
wget https://test.libreelec.tv/12.0/Generic/Generic-legacy/LibreELEC-Generic-legacy.x86_64-12.0-nightly-20230421-705e682.img.gz
reboot

szabek1985 · April 22, 2023 at 8:21 PM

I will continue testing with nightly releases. The "generic" version would be the right one because of the HDR display. I will report back if there is a positive change. Thanks again!

ytwig · May 2, 2023 at 3:55 AM

Just reporting that i have the exact same issue, on the 10.0.4 works perfect, but with the 11 & 12 nightly (up till April 30th) restart/reboot does not work - system hangs with same message.

**Da Flex** · May 4, 2023 at 2:39 AM

Quote from ytwig

Just reporting that i have the exact same issue, on the 10.0.4 works perfect, but with the 11 & 12 nightly (up till April 30th) restart/reboot does not work - system hangs with same message.

Then you also know what to do next: log file please.

sIRwa2 · May 31, 2023 at 8:32 AM

having the same issue with vanilla LibreELEC-Generic-legacy.x86_64-11.0.1

Log:

External Content pastebin.com

Content embedded from external sources will not be displayed without your consent.

Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.

cant seem to umount the loop device manually either.

**Da Flex** · May 31, 2023 at 3:42 PM

sIRwa2 Thanks for the log. I don't see any errors at the end of it. Usually unmounting a device fails, if it contains errors.

Can you download a tool to check all your internal partitions? (boot start from USB stick or CD)

sIRwa2 · May 31, 2023 at 3:53 PM

I can run the gparted live usb? just a fsck i guess?

**Da Flex** · May 31, 2023 at 4:28 PM

Quote from sIRwa2

I can run the gparted live usb? just a fsck i guess?

That's good, so you get the option to repair a partition instantly.

sIRwa2 · June 1, 2023 at 8:11 AM

scan and repair did not find any issues.. was impossible to get the test report out. why is linux sometimes SO user unfriendly? (yes i know why but arg..) anyway problem still persists. i can try and run it again if you like to review the reports.

installed LibreELEC-Generic.x86_64-10.0.4.img but same thing. Could it be an ssd thing?