Crash with rasp pi 4 when connectinf to wi-fi and data loss

dissofiddle · November 26, 2019 at 11:05 PM

Hello,

I made a fresh new install yesterday for my brand new raspberry pi 4.
Yesterday, it crashed several time when I was trying to connect my pi to my iphone (through wi-fi).
Finally librelec started in safe mode and it finally connected to my i phone, and I installed some addons.

Today, when i went back to the network menu, it crashed again, auto-reboot but.... all my data was lost !
I mean all the add-on I installed....nothing left ....

I don't understand how data can disappear like this
what is it to blame ? Librelec ? my pi ? my sd card ??

thanks

**Klojum** · November 27, 2019 at 6:32 AM Official Post

Quote from dissofiddle

Yesterday, it crashed several time when I was trying to connect my pi to my iphone (through wi-fi).
Finally librelec started in safe mode and it finally connected to my i phone, and I installed some addons.

I had the wifi section freeze on me a couple of times, but never got it into safe mode.

And which addons are you referring to? It sounds like they only worsened the problem.

dissofiddle · November 27, 2019 at 7:57 AM

Hi thanks for answering.

The installation of the add-ons is not related. what I mean

is that I lost all the installed data, that is, the installed add-ons after one crash of the wifi yesterday.

**Klojum** · November 27, 2019 at 9:21 AM Official Post

If the RPi is working with wifi but is crashing due to some (3rd party?) addons, they are important.

Time for a log file.

Please provide a full debug log.

How to post a log (wiki)

1. Enable debugging in Settings>System Settings>Logging
2. Restart Kodi
3. Replicate the problem
4. Generate a log URL (do not post/upload logs to the forum)

use "Settings > LibreELEC > System > Paste system logs" or run "pastekodi" over SSH, then post the URL link