RockPro64 freeze after ~10min 4k remux

geno · July 6, 2019 at 3:44 PM

When I watch 4k movies with version 06072019 the picture freezes after about 10-15 minutes. Can anyone see a complete 4k remux on rockpro64 with the current version?
Are there any settings I need to change?
I use active cooling and the device stays cold.

geno · July 6, 2019 at 6:23 PM

Quote from geno

When I watch 4k movies with version 06072019 the picture freezes after about 10-15 minutes. Can anyone see a complete 4k remux on rockpro64 with the current version?
Are there any settings I need to change?
I use active cooling and the device stays cold.

I have the same problem with Rock64 v2.

geno · July 30, 2019 at 9:28 PM

Quote from geno

When I watch 4k movies with version 06072019 the picture freezes after about 10-15 minutes. Can anyone see a complete 4k remux on rockpro64 with the current version?
Are there any settings I need to change?
I use active cooling and the device stays cold.

Hi,
The problem still exists with the current version of 2019-07-28. Does nobody else have the problem? Can I contribute to the solution?

DRAGO4k · July 30, 2019 at 10:17 PM

check the logs, look for errors.

samuel1 · July 31, 2019 at 8:19 PM

didn't you overckocked it?

geno · August 3, 2019 at 9:43 AM

Quote from DRAGO4k

check the logs, look for errors.

I found the following errors:

2019-08-02 11:09:38.984 T:4071264256 DEBUG: DBus method call to org.freedesktop.ConsoleKit.Manager.CanStop at /org/freedesktop/ConsoleKit/Manager of org.freedesktop.ConsoleKit failed: org.freedesktop.DBus.Error.ServiceUnknown - The name org.freedesktop.ConsoleKit was not provided by any .service files

2019-08-02 11:23:54.486 T:4049347456 DEBUG: ActiveAE::SyncStream - average error of 21.740620, start adjusting
2019-08-02 11:23:54.486 T:4049347456 DEBUG: ActiveAE::SyncStream - average error 0.740620 below threshold of 30.000000
2019-08-02 11:23:55.487 T:3658253184 DEBUG: CDVDClock::ErrorAdjust - CVideoPlayerAudio::OutputPacket - error:-29886.783229, adjusted:-16666.666667

At the time of freezing, I didn't find any error.

I could also attach a complete log if that would help.

Can other rockpro64 users see full 4k movies?

geno · August 3, 2019 at 9:45 AM

Quote from samuel1

didn't you overckocked it?

You mean overclocked?

During 4k playback the processor is around 50%.
See no reason to overclock.

geno · August 5, 2019 at 1:33 PM

The problem persists with the version LibreELEC-RK3399.arm-9.80-nightly from 2019-08-03.

Are there RockPro users who could work around the problem?
I have had the image freeze since several versions. The alpha version LibreELEC-RK3399.arm-9.1.002-rockpro64.img.gz does not have this problem. But most Remuxes simply display a black image in places.

Unfortunately I did not find any bugs in the logs which contribute to the solution.
But I can upload a log if someone can contribute to the solution.

minnix · September 20, 2019 at 7:53 AM

I have the same problem as geno on rockpro64. It happens with 2k sometimes as well. Usually I get the freeze at 15 min 50 sec. If I wait about 10 min it will start to stutter a few times then resolve itself 5-10 min later. This is running from 16gb EMMC module.

geno · October 25, 2019 at 10:06 PM

In the new version the problem is fixed. Thanks for the good work.