From my perspective:
a) User shows up with 11-year old hardware
b) It's AMD hardware from that era when their driver support has always been a bit lacking
c) User tries the "Linux is complicated" excuse and shows no initiative
d) User hasn't provided the information requested
So, yes SSH requires an app installing because you're using a retarded OS called Windows that cannot do basic SSH without needing something installed. And here's a video on how to SSH into LE:
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Provide the info requested please. It's not hard.