Posts by vhgroup

    Also, here is the crash log...

    kodi_crashlog.log


    Hi Guys

    After a few days without any problems the issue occurred again on Saturday night at 8:07PM while watching a movie. I grabbed the logs immediately.

    Your help diagnosing the issue would be most appreciated.


    Kodi.log



    chewitt This is using the Kodi Nigthly build


    Let me know if you need anything else


    Gary

    JoeAverage I think you might be on to something.... I have had my wifi disabled for 24 hours or so, and no problems as yet! I played two movies while doing other jobs around the house, and they had no freezing occurred.

    I did also update to the nightly build as suggested by chewitt. Maybe I should have tested one thing at a time.

    In a few days time I might turn the wifi back on again and see if the problem returns.

    Getting very close to figuring this out now... thank you all for your help. I am very happy :thumbup:

    JoeAverage I can confirm after running "uname -r" my linux version was 5.10.76 as suggested.

    heitbaum Over the next few days I will try your suggestions and get back to you with the logs you are asking for.

    chewitt Will try the nightly as a last resort. Kodi is the only way we watch TV in our house and I have my wife and child to answer to when things aren't working :) I imagine it will take some messing around to get the latest version built, and to be honest, I highly doubt it will fix the issue. My device is a NUC 6, it has been around for years. I can't imagine the Linux team are placing their recent focus on a 6 year old problem.


    Further to our discussion, I believe the following link is very relevant: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1766377

    Intel® I218V being the same LAN controller that I use.

    Thanks for your assistance so far. Most appreciated....

    I have some more info for you that might assist. Details of the driver in use are as follows:

    lspci -v


    00:19.0 Ethernet controller: Intel Corporation Ethernet Connection (3) I218-V (rev 03)

    Subsystem: Intel Corporation Ethernet Connection (3) I218-V

    Flags: bus master, fast devsel, latency 0, IRQ 46

    Memory at aa100000 (32-bit, non-prefetchable) [size=128K]

    Memory at aa13b000 (32-bit, non-prefetchable) [size=4K]

    I/O ports at 3080 [size=32]

    Capabilities: [c8] Power Management version 2

    Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+

    Capabilities: [e0] PCI Advanced Features

    Kernel driver in use: e1000e


    ethtool -i eth0


    driver: e1000e

    version: 5.10.76

    firmware-version: 0.2-4

    expansion-rom-version:

    bus-info: 0000:00:19.0

    supports-statistics: yes

    supports-test: yes

    supports-eeprom-access: yes

    supports-register-dump: yes

    supports-priv-flags: yes



    I notice that the driver on the intel site is version 3.8.4 (latest)? Yet the version number returned by ethtool is 5.10.76? So now I am confused.

    If we truly are running the latest version of e1000e then do you have any suggestions for the freezing and crashes that only happen when using ethernet? I am running out of options.

    Basically what happens is while watching a movie via NFS to my WD NAS, the movie will sometimes randomly pause and may then continue at speed, to try to catch up to the point at which the movie would have been. Other times kodi will completely freeze, and I won't be able to do anything at all. On a few occasions i get totally thrown out of the movie and back to the kodi main menus.

    Since unplugging the ethernet and using wifi, everything is fine.

    Also, as mentioned, I have a windows box with the same version of kodi, using ethernet to connect to the same NAS. Everything is fine.

    I have also tried various ethernet cables. Same issue. I am pretty sure it's the intel driver.


    Here are a few other examples of people complaining about similar issues:
    https://serverfault.com/questi…s-galore-where-do-i-start
    https://newbedev.com/linux-e10…s-galore-where-do-i-start

    Intel e1000e Ethernet not working
    I have the problem that the ethernet device on the Intel NUC is not found. ifconfig -a only shows lo and wlan0 but not eth0. sudo lshw -C net gives the…
    askubuntu.com

    https://bugzilla.kernel.org/show_bug.cgi?id=205047
    ....

    There are many more, however, I do understand that these issues could be unrelated.

    Anyway, may I ask, what is the harm in shipping an improved driver with multiple bug fixes?

    I have spent the whole Christmas period, updating my bios versions and OpenElec/LibreElec incrementally.

    I also have a windows box (same Kodi version) that uses the same NAS that plays movies without issue. I have also tried several ethernet cables. I can say with 95% confidence that the issue is the driver.

    I have even read a bunch of posts around the web with people experiencing the same issue. The trouble is, it is very difficult to prove. However, I can reproduce the problem without fail, if you want any specific logs.

    I have finally narrowed down my Kodi NAS Playback issues to a problematic Ethernet connection. My Intel NUC uses the e1000e driver supplied with LibreElec. However, the existing driver is really buggy and outdated.

    Would it be possible to include a more recent version in the next release?


    https://www.intel.com/content/…nections-under-linux.html?

    Version 3.8.4 seems to be the latest version, released almost 2 years ago!