Is there no other way where it is not necessary to open the box? Maybe an USB to serial converter from the USB port of the box into the serial Port of the PC?
Only an Amlogic SDIO debug board would be an alternative to the physical UART port, but it also requires a TTL adapter.
Round #3: http://libreelec.dtech.hu/snapshots/20220504/
If the tuner doesn't work with this either, I really have no further idea without the system log.