[SOLVED] Unable to login/start - Need to check log

televisi · July 6, 2017 at 3:59 AM

Hi,

In continuation of libreElec installation to a new 8TB HDD (thread) ; I then able to restart to the new HDD.

I can see the LibreELEC splashscreen and the "LibreELEC (official) - Version: 8.0.2" word on top left hand side

But...that's it...no GUI no nothing afterwards, it just stuck there.

I can also see the computer HDD light does not lite up / working at all; which indicated that the computer is rather idle / hang.

It's been running 2.5 hours and the screen just stay as is, I might going to try for another hour or so,

if the problem persist, is there a way to retrieve the start up log files to check what's really happening?

Thank you!

**Klojum** · July 6, 2017 at 11:15 AM Official Post

Any LibreELEC box should start within 30 seconds. Anything longer and there is a problem.

There is a good chance that Linux is still running in the background, so you should be able to grab a kodi.log via SSH. Please do and share the resulting URL here.

televisi · July 13, 2017 at 8:51 PM

Seagate Expansion 8TB Desktop External Hard Drive USB 3.0 (STEB8000100) Hi Klojum,

Thanks for your response; I tried to ssh from another machine (Mac), unfortunately, connection is refused.

Code

ssh: connect to host 192.168.1.105 port 22: Connection refused

I then tried to use Ubuntu LiveCD and managed to get the log files from the drive:

- kodi.log = Empty file

- kodi.log.old = Ubuntu Pastebin

- kodi_crashlog_20170712210957.log = Ubuntu Pastebin

- kodi_crashlog_20170712210925.log = Ubuntu Pastebin

For your reference, the following is my hardware spec:

- HP Microserver N40L

- Memory 8GB

- Graphic:

-- internal graphic card to VGA monitor (I use this during libreelec installation)

-- Asus Radeon R7 240 2GB DDR (I use this once libreelec is up and running to my projector)

- Seagate 8TB (taken from Expansion 8TB Desktop External Hard Drive USB 3.0 - STEB8000100)

Note: If I use my 1TB HDD (Hitachi HTS541010A9E680), LibreElec works as expected

Hope this information helps your investigations

Thanks heaps!

**Klojum** · July 13, 2017 at 10:13 PM Official Post

Code

21:10:30.450 T:139805307557120   ERROR: X11 Error: No Display found

I'm afraid that Linux/LibreELEC doesn't really like your AMD video card. AMD/Ati GPUs have given us mixed results for the last couple of years, mostly because AMD hasn't really bothered to do any Linux video support.

Quote

Note: If I use my 1TB HDD (Hitachi HTS541010A9E680), LibreElec works as expected

You mean you then get a normal display of LibreELEC's main screen? That would be very odd.

televisi · July 15, 2017 at 10:08 PM

Hi Klojum,

Thanks for your responses so far, this definitely help me.

Quote from Klojum
Code
21:10:30.450 T:139805307557120   ERROR: X11 Error: No Display found
I'm afraid that Linux/LibreELEC doesn't really like your AMD video card. AMD/Ati GPUs have given us mixed results for the last couple of years, mostly because AMD hasn't really bothered to do any Linux video support.

You mean you then get a normal display of LibreELEC's main screen? That would be very odd.

Sorry, I think you were right, I tried plug-in my 1TB HDD with the same VGA display, and it is just stuck during boot (right after docker applications run):

Code

ERROR: X11 Error: No Display found

The resolution is to boot the 8TB using external graphic using HDMI port (Asus Radeon R7 240 2GB DDR ), and do the configuration over projector

Case closed