Kore remote keeps on disconnecting after every 30sec

Ajay · February 5, 2024 at 6:17 AM

Hi gentlemen ,

I am having problems with kore remote as it keeps disconnecting and reconnecting in 30 sec or so due to which i am not having a pleasant experience while controlling librelec , i am using the latest librelec 11.06 ,kodi 20.3 , any help or suggestions would be appreciated .

Thanks in advance

**Da Flex** · February 8, 2024 at 6:38 PM

Please provide a full debug log.

How to post a log (wiki)

1. Enable debugging in Settings>System Settings>Logging
2. Restart Kodi
3. Replicate the problem
4. Generate a log URL (do not post/upload logs to the forum)

use "Settings > LibreELEC > System > Paste system logs" or run "pastekodi" over SSH, then post the URL link

Ajay · April 18, 2024 at 4:20 PM

Hi please find the log link

https://paste.libreelec.tv/thorough-tetra.log

**Da Flex** · April 18, 2024 at 10:30 PM

Thanks for the log. Replace your PSU.

Code

RPi throttled=0x50005
...
Feb 16 23:40:57.452458 LibreELEC kernel: hwmon hwmon0: Undervoltage detected!

Ajay · April 19, 2024 at 8:30 AM

Hi ,

Thanks for your reply wifi also disconnects frequently could you help ?

Log files pasted to https://paste.libreelec.tv/logical-ape.log

HarryH · April 19, 2024 at 9:32 AM

Hi Ajay,

Maybe you just overlooked it. If you are not familiar with technical abbreviation like PSU, please ask.
Da Flex already provided the solution. If you ignore that, you shouldn’t expect additional support.

Quote

Thanks for the log. Replace your PSU

Your Pi doesn‘t get enough energy. The power supply that you currently use seems undersized or defective. That will also trigger other unexpected issues, and could be the reason for the WiFi issues too. So the only solution is to replace the power supply first.

Ajay · April 19, 2024 at 9:57 AM

Hi ,

I have replaced the power source post his comment and still i am facing the wifi disconnect issue ..

HarryH · April 19, 2024 at 10:11 AM

There is a undervoltage message remaining in your logical-ape.log:

Quote

Code

Feb 16 23:40:57.414554 LibreELEC kernel: hwmon hwmon0: Undervoltage detected

Which kind of power supply do you use? Do you have a model or part number?

https://www.raspberrypi.com/documentation/computers/raspberry-pi.html#power-supply-warnings
https://www.raspberrypi.com/documentation/computers/raspberry-pi.html#power-supply