System suddenly boots into safe mode

bbgmp · March 25, 2020 at 8:58 PM

Hoping to get a bit of guidance here.

Today for what seems like a completely random reason, my system will not boot and now can only start up in safe mode.

Installed on a Raspberry Pi 4 (4GB)

Logs from the kodi.Failed folder are:

kodi.log

kodi_crash.log

I can't really tell from the logs what might be the issue. Can anyone help?

Possibly relevant add-ons which were installed:

Docker
Updater (via LinuxServer.io repo)
Portainer (via LinuxServer.io repo)
heimdall (via LinuxServer.io repo)
Janitor
Watchdog

If it is one of the Docker add-ons causing an issue. Is there any way to remove add-ons via SSH?

Thanks in advance to anyone who can help.

**HiassofT** · March 25, 2020 at 9:04 PM

ssh in and delete /storage/.kodi/userdata/profiles.xml, then reboot, the file got corrupted.

BTW: the profiles.xml corruption error should (hopefully) be fixed in LE 9.2.1, so it's best you upgrade your installation.

so long,

Hias

bbgmp · March 25, 2020 at 9:39 PM

That worked, thanks.

Ended up having to delete /storage/.kodi.FAILED/userdate/profiles.xml to get it working again.

Have now updated to 9.2.1 so hopefully this is a one-off.

dark69 · April 19, 2020 at 6:48 PM

It happened the same to me.

Can anyone take a look at my crash log and tell me how to fix it?

Thanx

http://ix.io/2iHv

**HiassofT** · April 19, 2020 at 10:22 PM

Same issue as above, delete profiles.xml.

BTW: you are running a really old build, I highly recommend updating to official LE 9.2.1 or a community build which includes kodi 18.6 - that issue should be fixed there.

so long,

Hias

System suddenly boots into safe mode

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