Audio interrupt during streams

1st Official Post

    - Operating system version/name: LE 9.1.501

    - Device model: Rpi4

    I'm using the netflix addon and the retrospect addon on a Raspberry Pi 4. My father uses exactly the same setup except for a different tv and experiences audio dropout for a few seconds regulary. I tried lowering the bitrate in both addons but this did not help. Therefore I'm not sure if the internet connection is the problem.

    I made a debug log and he gave me a list of dropout times with the amount of dropouts:

    - 21.45: 1x
    - 21.52: 1x
    - 21.53: 2x
    - 21.55: 3x
    - 21.56: 2x
    - 21.57: 2x
    - 21.58: 1x
    - 21.59: 1x
    - 22.01: 2x
    - 22.02: 1x
    - 22.03: 1x
    - 22.05: 3x
    - 22.07: 1x
    - 22.08: 2x
    - 22.12: 5x
    - 22.13: 1x
    - 22.14: 2x
    - 22.16: 2x
    - 22.17: 2x
    - 22.18: 4x
    - 22.20: 2x

    The log file is quite large because I let him log and tell me when it goes wrong. I've clipped the end of the file after 22:20h. I hosted it here.

    We already replaced the HDMI cable but this didn't help.